Jylana Goodson
Tallahassee,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon
12.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Store/Assistant Kitchen Manager
Goods To Goo #3
06.2019 - 12.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
Assistant Bookkeeper
Gail's Bookkeeping And Tax Srvc.
11.2018 - 01.2023
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
- Assisted bookkeepers in providing support documentation required for audits.
- Created and maintained detailed, organized and timely records of transactions to support legal compliance.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
- Enhanced overall financial organization by maintaining a well-organized filing system for important documents.
Assistant Store Manager
Dairy Queen Grill & Chill
11.2016 - 05.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Education
High School Diploma -
James S Rickards High School
Tallahassee, FL05.2017
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Loading and unloading
- Attention to Detail
- Problem-Solving
- Microsoft Excel
- Microsoft Outlook
- Data Entry
Languages
English
Full Professional
Timeline
Warehouse Worker
Amazon
12.2023 - Current
Store/Assistant Kitchen Manager
Goods To Goo #3
06.2019 - 12.2023
Assistant Bookkeeper
Gail's Bookkeeping And Tax Srvc.
11.2018 - 01.2023
Assistant Store Manager
Dairy Queen Grill & Chill
11.2016 - 05.2020
High School Diploma -
James S Rickards High School
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