Area managed over 300 employees at three locations
- Efficient working with macromatix POS systems, front and back office
- Vendor product ordering
- Weekly franchise reports, monthly reports, and monthly corporate audits
- All aspects of running a franchise sandwich shop
- Managed daily operations and logistics for efficient business flow.
- Oversaw financial management, including budgeting and expense tracking.
- Coordinated vendor relationships to ensure quality supply chain services.
- Trained and supervised staff to enhance workplace productivity.
- Implemented customer service protocols to improve client satisfaction.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products or services rendered by the company.