Summary
Overview
Work History
Education
Skills
Community Service and Volunteer Work
References
Timeline
Generic

Jyllian Thurston

Thornton,NH

Summary

Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Additionally, has the skills and experience to aid customers with their specific requests. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment, as well as collaborate with coworkers. Aiming to utilize my abilities to fill the role in your team, and bring new ideas into the work place.

Overview

2
2
years of professional experience

Work History

Ticket Sales Representative

Waterville Valley Resort
Waterville Valley, NH
12.2023 - Current

- Seasonal Job (Winter)

- Processed cash, check, and credit cards for customer purchases

- Trained new cashiers in the use of sale systems and processing payments

- Resolved customer complaints in a professional and timely manner

Cashier and Food Preparation

The Little Red School House
Campton, NH
06.2023 - Current

- Seasonal Job (Summer)
- Prepped and sold food to customers at a first-come, first-serve restaurant.
- Trained new cashiers in the use of cash registers and processing payments.

- Accurately counted tips and cash drawer at the end of each shift.

Child Caregiver

ADAPT Afterschool Program and Summer Camp
Thornton, NH
12.2022 - 07.2023

- Led activities for children ages 5-12

- Responsible for the safety of children during outdoor and indoor recreation

- Assisted children with school work and afterschool learning

Education

Bachelor of Science - Environmental Science

Endicott College
Beverly, MA
05-2028

High School Diploma -

Plymouth Regional High School
Plymouth, NH
06-2024

Skills

  • Customer service
  • Ticket sales
  • Childcare
  • Team collaboration
  • Problem-solving
  • Customer complaint resolution
  • Employee training

Community Service and Volunteer Work

  • Girls Leadership Academy of Sports and Service (GLASS) Program: Traveled to Costa Rica for 14 days, and participated in community building efforts such as- beach and street cleanings, childcare programs, and sport clinics for local schools.
  • Communities for Alcohol and Drug-free Youth's YAAC Committee: Met bi-weekly to discuss youth issues within local community, and created youth-led programs to spread awareness and raise money for drug and alcohol rehabilitation and prevention.
  • Youth Leadership Through Adventure (YLTA): Helped plan and facilitate youth-led leadership conferences for middle and high schoolers, and worked one-on-one with individual YLTA groups to address social issues within their schools

References

References available upon request.

Timeline

Ticket Sales Representative

Waterville Valley Resort
12.2023 - Current

Cashier and Food Preparation

The Little Red School House
06.2023 - Current

Child Caregiver

ADAPT Afterschool Program and Summer Camp
12.2022 - 07.2023

Bachelor of Science - Environmental Science

Endicott College

High School Diploma -

Plymouth Regional High School
Jyllian Thurston