MICHAEL CINTRON
Joshua,Tx
Summary
Versatile and bilingual professional with a proven track record in roles ranging from Scheduling Specialist at Center Diagnostic Imaging to Physical Therapy Aide, showcasing exceptional organizational skills and customer service. Excelled in coordinating appointments, enhancing patient experiences, and maintaining rigorous safety standards. Skilled in Microsoft Office and adept in fostering collaborative environments. Dedicated professional experienced in providing physical therapy treatments to an array of clients. Skilled in instructing patients in proper movement exercises, documenting patient progress, and providing emotional support. Dedicated to helping patients reach their physical therapy goals and aiding in their healing process. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ticket Sales Representative
Tarleton State University Campus Life
Stephenville, Texas
08.2024 - Current
- Greeted customers, answered inquiries and provided information about ticket sales.
- Processed payments for tickets sold in person or over the phone.
- Provided customer service to ensure satisfaction with ticket purchases.
- Resolved customer complaints quickly and efficiently.
- Generated weekly reports on ticket sales activity.
- Maintained accurate records of all transactions in the company database.
- Monitored inventory levels and placed orders for additional tickets when needed.
- Collaborated with the marketing team to create effective campaigns for increasing ticket sales.
- Organized events such as contests and giveaways related to ticket sales.
Physical Therapy Aide
Medical City Alliance
Fort Worth, US
12.2021 - 07.2022
- Prepared patients for physical therapy treatment, assisted with exercises and maintained a safe and clean working environment
- Performed clerical duties such as scheduling appointments, answering phones, filing documents, preparing charts
- Assisted physical therapists in evaluating patients' progress toward recovery goals
- Prepared necessary supplies for each treatment session before the assigned physical therapist arrived
- Demonstrated verbal and written communication skills and when speaking with family members about patient care plans
- Provided quality customer service while responding promptly to inquiries from patients regarding medical services offered at the facility.
Assistant Baseball Coach
Navarro College
Corsicana, TX
08.2020 - 06.2021
- Assisted head coach in developing strategies for upcoming games.
- Observed players during practice sessions and provided feedback.
- Created scouting reports on opposing teams before games.
- Enforced rules and regulations set by the league or school governing body.
- Motivated players during practices and games to maximize effort levels.
- Collaborated with other coaches and staff to develop an effective coaching strategy.
- Encouraged good sportsmanship among all athletes before, during, and after competitions.
Scheduling Specialist
Center Diagnostic Imaging
, US
11.2018 - 11.2020
- Scheduled and confirmed appointments, maintained calendars, and provided customer service
- Assisted in the development of best practices for managing personnel resources efficiently
- Resolved scheduling issues in a timely manner by communicating effectively with all parties involved
- Provided guidance to department managers on the proper use of scheduling software applications.
Education
Bachelor of Science - Kinesiology
Tarleton State University
TX12-2024
High School Diploma -
Cleburne High School
Cleburne, TXSome College (No Degree) - Kinesiology
Southwestern Christian University
OKSome College (No Degree) - Behavioral Sciences
Navarro College
TXSkills
- Bilingual (Spanish/English)
- Proficient with Microsoft Word, Excel, and PowerPoint
- Good communication skills
- Planning and coordination
- Customer service
- Decision-making
- Maintaining and cleaning equipment
- Home Exercise Programs
- Safety Procedures
- Sports injury treatment
- Computer skills
- Organizational skills
- Supervision
- First Aid/CPR Certified
- Active listening
- Working collaboratively
- Training & Development
- Negotiation
- Ticket Sales
- Event Support
- Building rapport
- Luggage management
- Sales Development
Certification
- Spanish Honor
- CPR/AID
- Nutritionist
Accomplishments
- Supervised team of staff members.
- Achieved Spanish Honor Society Certification by helping with 5 levels of Spanish classes.
- Honor Society at Tarleton State University.
- Dean list and President list.
- Sport Management President.
- President of Student Government Association.
- 3.89 GPA
Awards
- Spanish Honor Society
- 3.9 GPA in Tarleton State University
- Honor Society in High School
References
Rachel Elms, Professor Of Kinesiology, Tarleton State University, (254) 977-3899, relms@tarleton.edu
Dr. Priest, Professor and Dr. of Motor Behavior Lab, Tarleton State University,(254) 977-3899 Priest@tarleton.edu.
Kaitlynn Burris, Director of Ticket Sales and Service, ASP_KBurris@tarleton.edu
Amber Weldon, Coordinator of Texas Health Hospital Sugery Center, Amberw8054@att.net
Languages
Fluent, Fluent
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Collegiate Baseball Player from 2020-2023.
- Active
Timeline
Ticket Sales Representative
Tarleton State University Campus Life
08.2024 - Current
Physical Therapy Aide
Medical City Alliance
12.2021 - 07.2022
Assistant Baseball Coach
Navarro College
08.2020 - 06.2021
Scheduling Specialist
Center Diagnostic Imaging
11.2018 - 11.2020
- Spanish Honor
- CPR/AID
- Nutritionist
Bachelor of Science - Kinesiology
Tarleton State University
High School Diploma -
Cleburne High School
Some College (No Degree) - Kinesiology
Southwestern Christian University
Some College (No Degree) - Behavioral Sciences
Navarro College
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