Summary
Overview
Work History
Education
Skills
Timeline
Generic

JYOSTHNADEVI MANDLA

Bentonville

Summary

Software professional with 5 years of experience in managing enterprise data integrations and CRM applications. Expertise in ETL workflows, complex SQL queries, and Salesforce administration. Proven track record in troubleshooting and automation, resulting in enhanced system reliability in cloud environments.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Software Engineer

Courageous Connections
Vancouver, WA
05.2023 - Current

Developed training materials for effective use of new CRM features.
Gathered stakeholder requirements and translated them into functional specifications.
Developed Apex classes, triggers, and batch jobs for various functional needs.
Performed data migration using tools such as Dataloader.io and Zapier.
Configured custom objects, fields, and page layouts within Salesforce for various business units.
Assisted users in troubleshooting Salesforce application issues and functionality.
Configured Salesforce reports and dashboards for business performance monitoring.
Implemented workflow rules and email alerts to automate business logic.
Developed diverse reports, including a summary, a matrix, pie charts, and dashboards tailored for user profiles.
Utilized SOQL and SOSL for efficient data manipulation within the application.
Implemented security measures such as sharing rules, profiles, permission sets to control data access within the organization.
Conducted data migration and cleansing activities to maintain data integrity in Salesforce.
Analyzed code and corrected errors to optimize output.
Built automated workflows, triggers, and processes using Apex classes and Visualforce pages.
Tested thoroughly in a sandbox environment before migrating code to the deployment instance.
Conducted User Acceptance Testing to ensure that system changes met requirements prior to release.
Participated in an agile Scrum environment, delivering status updates during daily stand-up calls.
Provided technical support for end users on issues related to Salesforce configuration and customization.

Software Engineer

Capgemini
Bangalore, India
04.2013 - 03.2016

Developed training materials for effective use of new CRM features.
Gathered stakeholder requirements and translated them into functional specifications.
Developed Apex classes, triggers, and batch jobs for various functional needs.
Performed data migration using tools such as Dataloader.io and Zapier.
Configured custom objects, fields, and page layouts within Salesforce for various business units.
Assisted users in troubleshooting Salesforce application issues and functionality.
Configured Salesforce reports and dashboards for business performance monitoring.
Implemented workflow rules and email alerts to automate business logic.
Developed diverse reports, including a summary, a matrix, pie charts, and dashboards tailored for user profiles.
Utilized SOQL and SOSL for efficient data manipulation within the application.
Implemented security measures such as sharing rules, profiles, permission sets to control data access within the organization.
Conducted data migration and cleansing activities to maintain data integrity in Salesforce.
Analyzed code and corrected errors to optimize output.
Built automated workflows, triggers, and processes using Apex classes and Visualforce pages.
Tested thoroughly in a sandbox environment before migrating code to the deployment instance.
Conducted User Acceptance Testing to ensure that system changes met requirements prior to release.
Participated in an agile Scrum environment, delivering status updates during daily stand-up calls.
Provided technical support for end users on issues related to Salesforce configuration and customization.

Education

Bachelors of Engineering -

Jawaharlal Nehru Technological University
India
09.2009 - 03.2013

Skills

  • SQL
  • PLSQL
  • Object-oriented programming
  • JAVA
  • Informatica powercenter
  • ServiceNow
  • Apex, Visualforce,Lightning, Flows, SOQL
  • User acceptance testing
  • CRM integration
  • Informatica workflows
  • Data migration
  • Technical documentation
  • User training
  • Data mapping
  • MySQL database
  • IT service management
  • MS Powerpoint
  • Salesforce CRM
  • Agile methodology
  • Data backup procedures
  • Business intelligence (BI)
  • Data visualization
  • mail chimp
  • zapier
  • UC4 Scheduler
  • Oracle
  • JIRA
  • GIT

Timeline

Software Engineer

Courageous Connections
05.2023 - Current

Software Engineer

Capgemini
04.2013 - 03.2016

Bachelors of Engineering -

Jawaharlal Nehru Technological University
09.2009 - 03.2013
JYOSTHNADEVI MANDLA