Jyothirmayee Bawandlapally
Cypress,TX
Summary
A dynamic and self - motivated professional, looking for a challenging career in the field of Information Technology with multifaceted skills, and be an invaluable asset to the organization.
Bachelors in Information Technology, with 5+ years experience as an Accounting Officer in Retail Asset and Operations Group, and Account Servicing Group. Effectively handling multi-task levels of responsibility while supervising entry level officers, providing team leadership, motivation and development. Ability to work under changing, fast-paced priorities concurrently. Excellent written and verbal communication skills and proven ability to work both individually and with a team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
ICICI Bank Ltd
04.2016 - 05.2019
- Verification of service requests received through all the channels like Branch Banking, Internet banking and Phone banking
- Verifying and validating appropriateness as well as eligibility of the customer request data before processing
- Verifying the account related changes in Finacle core banking system such as Communication Address, Contact number, PAN number, Salutation & Email ID, Sign Additions/modifications
- Coordinating with branch staff, if any discrepancy cases are found
- Internal and Concurrent audit of HUB activities
- Ensure that all required KYC information and documentation for new and existing customers is complete and accurate
- Ensured all verifications adhered to not merely high standards but complied to KYC guidelines and regulations
- Track and maintain all the work items received and send weekly and monthly reports to Management
- Closing the customer requests in FCRM bank application and Sending SMS to the customers on the status of request
- Ensuring that all the requests received from the customer’s are processed within TAT and without any error
Senior Officer
ICICI Bank Ltd
02.2014 - 03.2016
- Started working as a Senior Officer in ICICI bank, Retail Asset and Operations Group as a part of RPC (Regional processing center) department in the Account Servicing Team
- Account Servicing Team includes the modifications in Account level base for different Segment base of customers based on checking the KYC documents and applying CDD methodology at the time of processing with ensuring the AML Regulations to be adhere
- My profile activity includes processing the Minor to Major, Name and signature change, Name addition and deletion, Status code change requests of PAN India
- Also processed salary files of entire Andhra Pradesh, Tamil Nadu, Kochi, Chennai and Coimbatore Spoke RPC’s files through new concept of HUB RPC based on Scan Images
- Currently working in the CPC (Central Processing center) department in account servicing Team of both savings and current a/c‘s modifications
- The core activity of the team is processing the Name addition and deletion, Name and signature change requests of customers from individual, government bodies, trusts, associations of PAN India
- Also handled the NRI customers which include the modification of NRI to Resident conversion
- Also processed the WEALTH management customers requests of savings a/c’s and NRI a/c’s modifications
Education
MBA - Accounting and Finance
Osmania University
01.2018
PGDBO - P.G Diploma in Banking Operations
IFBI
01.2014
Bachelor of Engineering - Information Technology
Osmania University
01.2012
Skills
- FINACLE
- FCRM
- Microsoft office suite
- KYC documentation
- Data validation
- Team collaboration
- Process improvement
- Audit coordination
- Project management
- Reporting and analysis
- Critical thinking
- Time management
Certification
- Certification of ANTI-MONEY LAUNDERING and KYC from IIBF(Indian Institute Of Banking & Finance)
- Successfully completed “NISM-Series-V-A : Mutual Fund Distributors Certification Examination” under SEBI Regulations.
- Certified Trainer on completing NSDL-Depository Operations Module of the NCFM.
Professional Highlights
- Bachelors in Information Technology, with 5+ years experience as an Accounting Officer in Retail Asset and Operations Group, and Account Servicing Group.
- Effectively handling multi-task levels of responsibility while supervising entry level officers, providing team leadership, motivation and development.
- Ability to work under changing, fast-paced priorities concurrently.
- Excellent written and verbal communication skills and proven ability to work both individually and with a team.
Timeline
Assistant Manager
ICICI Bank Ltd
04.2016 - 05.2019
Senior Officer
ICICI Bank Ltd
02.2014 - 03.2016
PGDBO - P.G Diploma in Banking Operations
IFBI
Bachelor of Engineering - Information Technology
Osmania University
MBA - Accounting and Finance
Osmania University
Similar Profiles
PRAGYAN PRAKASH PARIDAPRAGYAN PRAKASH PARIDA
Manager 2 at ICICI Bank LTDManager 2 at ICICI Bank LTD
Priya JagadeesanPriya Jagadeesan
Deputy Branch Manager at ICICI BANK LTDDeputy Branch Manager at ICICI BANK LTD
SANDEEP SRIVASTAVASANDEEP SRIVASTAVA
Currency Chest Head at ICICI Bank LtdCurrency Chest Head at ICICI Bank Ltd