Jyoti Sharma Yadav
Jacksonville,FL
Summary
Solution -oriented lead Quality Assurance and Business Analyst with over 9 years of experience in finance, healthcare, and retail e-commerce sectors, specializing in optimizing information systems. Expert in advanced tools like Postman, Postgres, and ETL, with a proven track record of enhancing software development processes and quality assurance methodologies. Dedicated to improving operational efficiency and data integrity across web, mobile, and client-server applications through strategic planning and innovative solutions. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Experience Strong knowledge of Software Development Life Cycle, Testing Methodologies and Techniques like Waterfall and Agile.
Overview
10
10
years of professional experience
Work History
Sr QA Backend Specialist
Blue Cross blue Shield of Florida
07.2024 - 11.2024
- Optimized ETL processes and API validation for FHIR pipelines, enhancing data accuracy and streamlining claims processing in pharmacy and payment domains.
- Improved API response validation for FHIR pipelines, enhancing data accuracy.
- Collaborated on data-driven solutions, contributing to project planning and strategic discussions.
- Planned and executed comprehensive end-to-end, system, regression, and API testing, ensuring robust database operations and maintaining high data integrity standards.
- Actively participated in project meetings, offering insights for data-centric solutions and contributing to strategic planning for backend system improvements.
Sr QA/BA Analyst (QA Lead)
Lamps Plus
08.2022 - 02.2024
- Led offshore QA team, developed UML diagrams, and crafted test strategies for Elastic Search project, enhancing system-wide testing efficiency and scalability.
- Developed UML diagrams from business requirements, aiding clear communication with developers.
- Crafted comprehensive test plans, optimizing QA processes, enhancing efficiency in defect management and release activities for Lamps Plus UI and API testing.
- Validated search engines, ensuring accuracy in data handling and integration with SCMS Microservices and APIs.
- Implemented comprehensive QA documentation in Jira/Confluence, integrating Zephyr for enhanced task and bug tracking, improving overall project visibility.
- Meticulously estimated QA and BA work, ensuring thorough validation of search engines using SCMS, Postman for API testing, and database verification.
Sr QA Analyst (System QA Lead) Web & Mobile Domain
Brooksource/BCBSFL
04.2019 - 06.2023
- Led QA for web/mobile and multi-vendor projects, ensuring seamless collaboration across teams for comprehensive testing phases and optimal product stability.
- Developed robust acceptance criteria and detailed user stories through thorough requirement analysis, enhancing software development precision.
- Validated diverse member platforms across segments, verifying data accuracy and service integrity in front-end, back-end, and database systems.
- Leveraged Rally for end-to-end project management, from user story traceability to defect tracking, optimizing QA processes and outcomes.
- Facilitated cross-functional communication, aligning teams for successful execution of System, Regression, and UAT testing phases.
- Pioneered risk assessment methodologies, significantly improving product stability pre-launch and minimizing post-release issues.
Senior QA Analyst
Brooksource/One Call Care Management
06.2018 - 04.2019
- Managed Agile-driven test plans using Microsoft VSTS, analyzing business requirements to define objectives, strategies, and risks for enhanced project delivery.
- Collaborated in Agile/Scrum to deliver timely releases and structured sprints.
- Facilitated code generation sessions with developers, providing scenarios for API and unit testing to improve overall software quality and reliability.
- Implemented Agile and Scrum frameworks to streamline release processes and optimize sprint organization, resulting in more efficient project timelines.
- Devised and executed comprehensive test strategies, integrating business and user requirements to ensure thorough coverage and identify potential issues early.
QA Analyst
Apex Systems/Allstate Benefits
07.2017 - 05.2018
- Developed comprehensive QA strategies for Property and Casualty Supplement domain, conducting rigorous test reviews to identify potential issues and ensure quality.
- Identified gaps through test reviews, enhancing issue detection and resolution.
- Managed agent system assessments, improving claims and billing verification processes.
- Established traceability matrix for business scenarios, optimizing test schedules and budgets.
- Logged defects and scope changes using HP ALM, facilitating efficient issue tracking.
- Managed creation of new groups/employers to assess Agent web system, meticulously verifying claims and billings across different agent profiles.
QA Analyst- ABM (Allstate Benefits Marketplace)
Apex Systems/Allstate Benefits
07.2016 - 06.2017
- Developed QA test strategies for billing systems, enhancing issue resolution efficiency.
- Reviewed test designs, identifying gaps to prevent potential issues.
- Provided crucial support for UAT testing, while managing test data setup and maintenance to ensure smooth testing processes and accurate results.
- Conducted re-tests and regression tests to ensure defect closure.
- Collaborated on system testing, achieving measurable improvements in test accuracy.
AML Compliance Analyst
TekPartners/PNC
09.2014 - 04.2016
- Streamlined AML investigation workflows by developing risk assessment matrices for transaction monitoring, enhancing detection accuracy of suspicious activities
- Prepared cases for Level 2 escalation based on Anti-money laundering expertise by identifying suspicious activities in transactional and customer data to prevent money laundering and terrorist financing.
- Orchestrated SAR filing process improvements through systematic workflow optimization, resulting in accelerated case resolution timelines.
- Partnered with compliance teams to refine red flag identification methods, establishing robust monitoring frameworks for suspicious transactions
- Implemented sophisticated due diligence protocols for high-risk accounts, ensuring strict adherence to international AML regulations
- Prepared detailed reports for senior management highlighting key findings from investigations and risk assessments, allowing informed decision-making regarding client relationships.
Education
Certification -
H2kInfosys
Atlanta, GA06.2015
Bachelor of Arts -
Govt Arts And Science College
Punjab, India03.1999
Skills
- MS Visual Basic, C, C, Java, XML ASP, Shell Scripting, VBScript, Java Script, HTML
- Windows 11/10, UNIX/LINUX, Latest versions of Android, iOS
- Quality Center/ALM, Rational Functional Tester, UFT/QTP, Jira, Bugzilla, Test Director, Selenium, TFS, Rally
- MS office, IBM Lotus Notes, Microsoft Visio, MS Project, SharePoint 2010, Notepad, Firebug
Personal Information
Status: US Citizen
Certification
- Quality and Business Analysts, H2kIfosys
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridTools and Enviornment
Blue Cross Blue Shield of Florida:
Test, Stage, Prod, PG SQL Server db, Mongo db, Hive db, Jiva, Win 10, Rally and Postman,Waterfall and Agile (SAFE) Methodology and Snagit
Lamps Plus:
Search Configuration Management Utility, Project System Microservice, Project Ingestor, Index, Sql Server and Jira/Confluence/Zephyr, IP based Instances for Testing environments and Postman
One Call Care Management:
Azure DevOps, TFS, Android/iOS, Mac, IE/Windows 10, Test1, Test B, Vendor Portal Relay
Allstate Benefits:
Quality Center 10.00, Java, J2EE, Win XP Pro, Agile, Android/iOS, UNIX, Internet Explorer 9/10/11, SQL Server, XML, MS-Suite, Web Applications (Agent web Genie and Chui)
Timeline
Sr QA Backend Specialist
Blue Cross blue Shield of Florida
07.2024 - 11.2024
Sr QA/BA Analyst (QA Lead)
Lamps Plus
08.2022 - 02.2024
Sr QA Analyst (System QA Lead) Web & Mobile Domain
Brooksource/BCBSFL
04.2019 - 06.2023
Senior QA Analyst
Brooksource/One Call Care Management
06.2018 - 04.2019
QA Analyst
Apex Systems/Allstate Benefits
07.2017 - 05.2018
QA Analyst- ABM (Allstate Benefits Marketplace)
Apex Systems/Allstate Benefits
07.2016 - 06.2017
AML Compliance Analyst
TekPartners/PNC
09.2014 - 04.2016
Certification -
H2kInfosys
Bachelor of Arts -
Govt Arts And Science College
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