Jyoti Singh
Summary
Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.
Overview
2
2
years of professional experience
Work History
Customer Sales Representative
Wireless World Inc.
02.2023 - 03.2024
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Improved sales revenue with effective communication of product features, benefits, and promotions.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Streamlined internal processes for better efficiency in handling customer inquiries and order processing.
Medicine Logistics
Maks Pharma & Diagnostics Inc
08.2022 - 01.2023
- Streamlined inventory management by implementing efficient tracking systems and procedures.
- Reduced order processing time with the introduction of an automated documentation system.
- Increased customer satisfaction through timely communication and proactive issue resolution.
Cashier
Papa John's Pizza
03.2022 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
7-eleven
01.2022 - 03.2022
- Streamlined checkout process for increased efficiency and reduced waiting times..
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts -
Delhi University
New Delhi, India1 Year Diploma - French Language And Literature
YMCA
Delhi, IndiaSkills
- Complaint resolution
- POS Systems
- Customer Account Management
- Product Promotions
- Customer Needs Assessment
- Cash Handling
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Timeline
Customer Sales Representative
Wireless World Inc.
02.2023 - 03.2024
Medicine Logistics
Maks Pharma & Diagnostics Inc
08.2022 - 01.2023
Cashier
Papa John's Pizza
03.2022 - 08.2022
Cashier
7-eleven
01.2022 - 03.2022
Bachelor of Arts -
Delhi University
1 Year Diploma - French Language And Literature
YMCA
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