Efficient salesforce administrator eager to leverage knowledge in cloud-based database management systems. Skilled in database security, backup and recovery with good understanding of automation and containerization tools. Team-oriented with strong work ethic.
Overview
1
1
Certification
Work History
Salesforce Administrator
International Medical Relief
Salesforce Administrator Certified.
Salesforce Associate Certified
Set up and controlled user access levels across databases to protect important data.
Created and updated database designs and data models.
Experience in working with both classic interface and lightning interface.
Experienced working with SOQL / SOSL Queries
Maintain Salesforce configuration, customization, and performance
Develop and maintain custom objects, fields, record types, and page layouts.
Create and manage automation processes using workflow rules, process builder, and flows.
Maintain and manage Salesforce Sandbox environments and development life cycle.
Monitor system performance and conduct routine maintenance tasks.
Stay informed about Salesforce updates and new features, implementing them as needed.
Provide user support, troubleshoot issues, and resolve user-reported problems promptly.
Maintain data quality by enforcing data validation rules, duplicate management, and data cleanup activities.
Regularly backup and restore data as needed
Collaborate with cross-functional teams and business process owners to gather and document business requirements and translate them into Salesforce solutions.
Responsible for facilitating development of test cases, supporting user acceptance testing (UAT), and quality assurance (QA).
Maintain integration between Salesforce and other systems and applications, including Concur, and Sage Intacct connectors.
Implement and maintain security policies, roles, profiles, and permission sets.
Ensure compliance with data security and privacy regulations.
Create and customize reports and dashboards to provide actionable insights for management and teams