Jyren Elijah Alves
Westerly
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Content Creator and Digital Strategist
04.2024 - Current
- Content Creation & Scheduling: Produced, filmed, and edited high-quality videos for TikTok and Instagram, leveraging platform trends and audience preferences while maintaining a consistent posting schedule through a well-organized content calendar
- Analytics & Strategy: Monitored performance metrics such as views, engagement, and follower growth to refine strategies and optimize content reach using trending topics, hashtags, and platform updates
- Brand Partnerships: Collaborated with brands to create authentic, visually cohesive sponsored content aligned with branding guidelines and client objectives, driving measurable results
- Community Engagement: Fostered a loyal audience by interacting through comments, messages, and live content, responding to feedback, and tailoring future content based on audience insights
- Creative Innovation: Experimented with new formats and features to keep content fresh and engaging while staying updated on emerging social media trends to maintain relevance and a competitive edge
Automotive Inventory Manager
Flood Mazda
09.2023 - 04.2024
- Manage vehicle and parts inventory within automotive dealerships or repair facilities
- Maintain accurate records of incoming and outgoing inventory
- Ensure optimal stock levels and efficient inventory turnover
- Coordinate with customers and suppliers for timely deliveries and manage inventory systems or software
- Conduct regular audits to reconcile inventory discrepancies
- Collaborate with sales and service departments to forecast demand and plan future inventory needs
- Require strong organizational skills, attention to detail, knowledge of automotive parts, and effective communication with suppliers and internal teams
Online Pickup Delivery Services
Walmart
09.2022 - 09.2023
- Facilitate pickup and delivery of orders, goods, or packages for customers or businesses
- Receive and process pickup and delivery requests, verifying order details, and meeting time deadlines
- Provide excellent customer service and address inquiries or issues
- Properly package and secure items for safe transportation and dispensing
- Maintain accurate records of pickup and delivery activities
- Ensure compliance with regulations and safety guidelines
- Professionally engaged with customers via phone to address their orders and resolve any inquiries or concerns
- Safely and effectively handle heavy order dispensing, ensuring prompt and accurate distribution to customers
Dishwasher
URI
03.2019
- Wash dishes, pots, pans, and utensils by hand or using dishwashing equipment
- Ensure proper cleaning and sanitization of all items to maintain health and safety standards
- Assist with basic kitchen tasks, such as food preparation and cleaning kitchen surfaces
- Organize and maintain clean dishwashing and storage areas
- Empty trash bins and dispose of waste appropriately
- Collaborated effectively within a team to ensure seamless kitchen operations and efficient service delivery
- Demonstrated strong ability to prioritize tasks and meet service demands by following instructions from kitchen staff and supervisors
- Adhere to health and safety guidelines and maintain a clean and hazard-free workspace
Education
BBA - Communications
University of Rhode Island
Kingston, RI05-2023
Skills
- Strong work ethic
- Attention to detail
- Organizational strengths
- Time management
- Interactive communication skills
- Problem-solving
Timeline
Content Creator and Digital Strategist
04.2024 - Current
Automotive Inventory Manager
Flood Mazda
09.2023 - 04.2024
Online Pickup Delivery Services
Walmart
09.2022 - 09.2023
Dishwasher
URI
03.2019
BBA - Communications
University of Rhode Island
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