Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jzayla Porter

Plainfield,IL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. My goal is to obtain a position in the company where I can be effective with the opportunity for professional growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Case Manager

TASC.
05.2022 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.

Internship Student

Will County Sheriff
01.2022 - 05.2022
  • Completed 360-hour internship focused on police department patrols, investigations, traffic, and court room cases.
  • Shadowed staff and learned advanced work.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Learned more about Laws and its changes
  • Knowledge about criminal justice system
  • Public safety
  • Utilized and became familiar with police department software/law enforcement programs.

Retail Associate

Michael Kors
10.2020 - 05.2022
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.

Residents Assistant

Aurora Care
01.2020 - 03.2022
  • Satisfied residents by delivering speedy and expert service for all personal needs.
  • Ordered, organized, and rotated supplies.
  • Helped Nurses improve area operations by sharing residence feedback and contributing new ideas.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Tracked and reported clients' progress based on observations and conversations.

Education

Bachelor of Arts - LawEnforcement/Psychology

Western Illinois University
Macomb, IL
05.2022

Associate of Arts - Law Enforcement

Illinois Central College
05.2020

Skills

  • Strong Communication
  • Computer Proficiency and Microsoft Office
  • Organization
  • Recovery planning
  • Supervision and Training
  • Inventory Management
  • Energy and Physical Stamina
  • Adaptable and Flexible
  • Community Relations
  • Critical Thinking
  • Clinical documentation
  • Addiction assessment
  • Relapse prevention

Affiliations

Rotaract club

Certification

Mental Health First Aid, Illinois Central College- 2017

Certified Alcohol and Other Drug Counselor- 2025

Timeline

Case Manager

TASC.
05.2022 - Current

Internship Student

Will County Sheriff
01.2022 - 05.2022

Retail Associate

Michael Kors
10.2020 - 05.2022

Residents Assistant

Aurora Care
01.2020 - 03.2022

Associate of Arts - Law Enforcement

Illinois Central College

Bachelor of Arts - LawEnforcement/Psychology

Western Illinois University

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