Bryan Martinez
Weslaco,TX
Summary
Meticulous Front Office Coordinator with extensive experience in managing technology and personnel in high-pressure office environments. Proven ability to organize and multitask effectively, ensuring calm and efficiency. Expertise in training team members to achieve business objectives and deliver exceptional support. Strong skills in customer service, appointment scheduling, and office management software, contributing to seamless front office operations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Dietary Aide
John Knox Village
Weslaco, TX
04.2021 - Current
- I also conjure up around 20-25 residential food trays with specific dietary needs and restrictions.
- Prepared nutritious meals in accordance with dietary guidelines for residents.
- Treated patients and team members with dignity and respect.
Billing Specialist
Rainbow Pediatric Clinic
Weslaco, Texas
06.2025 - 08.2025
- Processed patient billing using electronic health record systems.
- Collaborated with healthcare providers to resolve billing discrepancies.
- Managed patient accounts and updated financial records regularly.
- Investigated incorrect billings and processed refunds as necessary.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Developed financial reports detailing accounts receivable aging status.
Sales Associate
Dairy Queen
Weslaco, TX
10.2020 - 01.2021
- Helped customers find specific products, answered questions, and offered advice.
- Provided exceptional customer service in a fast-paced food environment.
- Operated cash register and processed customer transactions accurately.
Manager
Burger King
Weslaco, TX
12.2019 - 05.2020
- Managed team of crew members, providing guidance and support as needed.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Led shift operations, ensuring accurate cash outs and register closings.
- Oversaw daily activities of crew to maintain operational efficiency.
- Trained new crew members on best practices and company policies.
Front Office Coordinator
Elite Medical Fitness
Weslaco, TX
- Managed appointment scheduling for clients and staff efficiently.
- Answered telephones, screened calls, and directed inquiries to the appropriate staff member.
- Assisted with filing paperwork both electronically and manually.
- Reviewed and processed authorization requests from healthcare providers.
- Verified patient insurance eligibility and benefits details for services.
- Handled follow-up inquiries on pending authorizations from healthcare teams.
- Researched patient eligibility, coverage information, and benefit levels.
Billing Specialist
Doctors Hospital at Renaissance Health System
McAllen, Texas
- Processed patient billing and insurance claims accurately and efficiently.
- Reviewed accounts for discrepancies and resolved billing issues promptly.
- Maintained detailed records of billing transactions and patient accounts.
- Worked with team members to identify and develop process improvements.
- Verified insurance coverage and identified third-party payers for billing purposes.
Education
Vocational Education and Training - Medical Billing & Coding
STVT
Weslaco, TX01.2026
High school diploma - Culinary Arts
Trade School
Weslaco, TX01.2026
Skills
- Typing
- Culinary Experience
- Meal Preparation
- Food Safety
- Labor Cost Analysis
- Computer Skills
- Dietary Aide Experience
- Cooking
- Cooking Experience
- Food Preparation
- Menu Planning
- Profit & Loss
- Meat Cutting
- Kitchen Experience
- Kitchen Management Experience
- Inventory Control
- Catering
- Microsoft Excel
- Medical billing
- Electronic health records
- Healthcare administration
- Attention to detail
- Scheduling management
- Data entry
- Filing understanding
- Patient relations
- Information protection
- Time management proficiency
- Front office management
- Schedule coordination
- Insurance verification
- Professionalism
- Communication skills
- Appointment scheduling
Certification
CCS
References
References available upon request.
Timeline
Billing Specialist
Rainbow Pediatric Clinic
06.2025 - 08.2025
Dietary Aide
John Knox Village
04.2021 - Current
Sales Associate
Dairy Queen
10.2020 - 01.2021
Manager
Burger King
12.2019 - 05.2020
Front Office Coordinator
Elite Medical Fitness
Billing Specialist
Doctors Hospital at Renaissance Health System
Vocational Education and Training - Medical Billing & Coding
STVT
High school diploma - Culinary Arts
Trade School