Tiffany Siefker
Las Vegas,NV
Summary
Human Resources professional with experience across employee lifecycle operations, HR administration, compliance, and high-volume case management within regulated environments. Background includes onboarding, HRIS administration, benefits and eligibility coordination, confidential employee/client relations, and cross-functional collaboration. Known for accuracy, discretion, and meeting strict regulatory timelines while supporting individuals, families, and organizational leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Family Services Specialist I
State of Nevada – Department of Health & Human Services (DSS)
12.2025 - Current
- Conduct structured interviews to assess eligibility for public assistance programs including Medicaid, SNAP, TANF, and child welfare services
- Explain program requirements, policies, and documentation standards while guiding individuals through application and verification processes
- Verify citizenship, residency, household composition, income, and expenses through third-party systems and cross-agency outreach
- Calculate income and determine eligibility in compliance with state and federal regulations
- Maintain highly accurate case records while meeting strict processing timelines, audit standards, and confidentiality requirements
- Provide employment, training, and support service referrals to promote self-sufficiency
- Collaborate across service areas including child support, foster care, and adoption programs
- HR value add: This role demonstrates compliance management, documentation accuracy, sensitive information handling, policy interpretation, and client/employee-facing communication in a regulated environment.
Human Resources Generalist
Children’s Dental Care
03.2022 - 09.2022
- Provided HR support across multiple office locations, assisting leadership with employee relations and operational needs
- Coordinated onboarding, compliance documentation, and personnel records
- Supported HR reporting, internal audits, and leadership scheduling
- Strengthened cross-office communication and operational consistency
HR Administrator / Coordinator
Zappos.com
11.2017 - 11.2020
- Supported high-volume onboarding (50+ new hires monthly) and HRIS administration
- Assisted with benefits enrollment, FMLA/ADA processes, and employee inquiries
- Maintained compliance documentation and confidential employee records
- Delivered reporting and administrative support to HR leadership
Lead Concierge / Dispatch
Zappos.com
05.2014 - 11.2017
- Supported internal employees and leadership through logistics, scheduling, and service coordination
- Managed high-volume communications and cross-team workflows
Education
College of Southern Nevada
Las Vegas, NVSkills
- Employee & Client Relations
- Eligibility, Benefits & Compliance Administration
- HRIS & Case Management Systems
- Confidential Records & Documentation
- State & Federal Regulatory Compliance
- Onboarding, Intake & Verification Processes
- Cross-Department Collaboration
- Microsoft Office Google Workspace Workday Jobvite PeopleSoft
Certification
Nevada Employment Law and Compliance Micro-credential.
Timeline
Family Services Specialist I
State of Nevada – Department of Health & Human Services (DSS)
12.2025 - Current
Human Resources Generalist
Children’s Dental Care
03.2022 - 09.2022
HR Administrator / Coordinator
Zappos.com
11.2017 - 11.2020
Lead Concierge / Dispatch
Zappos.com
05.2014 - 11.2017
College of Southern Nevada