KIMBERLY KENIGSBERG
La Mesa,CA
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Kanna Construction
San Diego, California
05.2019 - Current
- Interpreted and communicated work procedures and company policies to staff.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Developed and implemented office policies and procedures.
- Used judgment and initiative in handling confidential matters and requests.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Processed payroll accurately ensuring all employees were paid on time.
- Developed effective communication strategies between departments within the organization.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Reviewed files and records to obtain information and respond to requests.
- Monitored inventory levels and placed orders when needed.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Assisted in recruiting, onboarding and training new employees.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Maintained filing system for records, correspondence and other documents.
- Ensured compliance with applicable laws regarding employment practices.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed office inventory and placed new supply orders.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Provided administrative support to management team including preparing reports and presentations.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Managed household errands and other essential duties.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Coded and entered daily invoices with in-house accounting software.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Responded to customer inquiries via phone or email in a professional manner.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Analyzed business performance data and forecasted business results for upper management.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Project Coordinator
DP Construction
Los Angeles
07.2017 - 02.2019
- Coordinated appointments and meetings while maintaining synced schedules.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
Restaurant Manager
Hummus Bar Express
Santa Monica, United States
06.2016 - 06.2017
- Food Safety and Health Law Requirements
- Daily Manager Procedures
- Daily Sales Report
- Assist Server's, Cashier's and Kitchen
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
- Comfortable Standing For Long Periods
- Order adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
- Attention To Detail
- Work Flow
- Pouring Drinks
- Deliveries
Juicer And Assistant Manager
Nancy's Juices
Marina del Rey, United States
06.2015 - 06.2016
- Assistant Manager
- Food Safety
- Key Holder Responsibility
- Cash Handling
- Opening and Closing Procedures
- Comfortable Standing For Long Periods
- Food Preparation
- Customer Service
- Team Player
- Strong Leadership
- Employee Training Program
- Inventory Order's
HR Officer - Office Administration
Military
Jerusalem, Israel
08.2012 - 05.2015
- Standard Operating Procedures
- Interviewer
- New Employee Orientations
- Employee Relations
- Data Analyze Processes
- Office Management
- Inbound and outbound phone calls
- Confidential Personnel Records
- Microsoft Office Suites
- Performance Management
- Communication Skills
- Resolved employment-related disputes through proactive communication
- Hard Work
Education
Associate of Arts - Liberal Arts
Los Angeles City College
Los Angeles, Ca02-2019
Skills
- Work from home experience
- Multilingual
- Billing
- Bookkeeping
- Vendor engagement
- Staff hiring
- Office administration
- Customer relations
- Conflict management
- Office management
- Organizational skills
- Payroll processing
- Team supervision
- Project management
- Budget administration
- Clear oral/written communication
- Technical support
- Credit and collections
- Administrative support
- Policy development
- Workforce management
- Employee supervision
- Contract negotiations
- Documentation expertise
- Scheduling and calendar management
- Workflow planning
- Human resources
- Data entry
- Relationship building
- Proposal writing
- Workflow optimization
Certification
- SafeServ Certified
Volunteer Experience
Tamar Regional Council, Israel, Elementary School- Teachers Assistant/School Activities, 09/01/11, 07/01/12
Timeline
Office Manager
Kanna Construction
05.2019 - Current
Project Coordinator
DP Construction
07.2017 - 02.2019
Restaurant Manager
Hummus Bar Express
06.2016 - 06.2017
Juicer And Assistant Manager
Nancy's Juices
06.2015 - 06.2016
HR Officer - Office Administration
Military
08.2012 - 05.2015
Associate of Arts - Liberal Arts
Los Angeles City College