Ka Vang
Appleton
Summary
Marketing graduate and HubSpot-certified in Email Marketing and Social Media, with experience as a financial teller managing members transactions and relationships. Skilled in data management, customer engagement and communication, seeking to apply these strengths to digital marketing campaigns, social media management, and email marketing initiatives.
Overview
1
1
Certification
Work History
Part-time Teller
Community First Credit Union
- Cultivated a culture of excellence by providing remarkable service to both members and teammates.
- Maintained accuracy and efficiency while handling high-volume transactions such as deposits, withdrawals, check cashing, and loan and credit card payments, along with timely distribution of cashier’s checks, money orders, and gift cards.
- Proactively identified and escalated non-negotiable and fraudulent checks, reducing risk and protecting member and institutional assets
Intern Operation Specialist
Community First Credit Union
- Analyzed and updated dormant accounts, processed RDC, Check 21, levies, payrolls, conducted research, and filed subpoenas while prioritizing time-sensitive tasks to meet deadlines with accuracy and compliance.
- Led the update of operations procedures by incorporating subject-matter expertise and hands-on analysis to create clear, user-friendly guidelines
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Personal Caregiver
GeorgeBee Home Healthcare LLC
- Provide dedicated assistance with Activities of Daily Living (ADLs), including personal hygiene, dressing, grooming, and mealtime support.
- Facilitate a safe home environment through light housekeeping, customized meal preparation, and grocery management
- Offer meaningful companionship and reliable transportation for medical appointments and social outings fostering emotional well-being
Education
BBA - Marketing
University of Wisconsin, Green Bay
Green Bay, WI05-2025
Associate Degree - Business Management
Fox Valley Technical College
Appleton, WI05.2022
Skills
- 8 years delivering exceptional customer service
- Strong work ethic
- Quick learner / Adaptable
- Excellent time management skills
- Bilingual communication (English/Hmong)
- Experienced with Microsoft Excel and Word, social media platforms (TikTok, Instagram, Facebook),
Certification
- Email Marketing Certification - HubSpot Academy, 2025
- Social Media Certification - HubSpot Academy, 2025
- Google Ads Display Certification – Google, Expired 2025
- Google Ads Media Certification – Google, Expired 2025
- Google Ads Search Certification – Google, Expired 2025
Timeline
Part-time Teller
Community First Credit Union
Personal Caregiver
GeorgeBee Home Healthcare LLC
Intern Operation Specialist
Community First Credit Union
BBA - Marketing
University of Wisconsin, Green Bay
Associate Degree - Business Management
Fox Valley Technical College