Kaabau Heu
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Private Caregiver
Self-employeed
Fresno, CA
01.2015 - 12.2022
- Documented up to 5 residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
Licensed Life Insurance Agent
World Financial Group Wfg
Fresno, CA
10.2018 - Current
- Managed over 50 potential clients calls per day and provided coverage option information to assist clients in protecting assets.
- Established high standards of customer service by building relationships with clients.
- Promoted products and services using upselling and other sales strategies.
- Educated clients on the importance of life insurance as part of their overall financial planning strategy.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
Sales/ Designer
Closets by Design
08.2022 - Current
- Increased customer satisfaction with personalized design consultations and followups.
- Enhanced company reputation through exceptional customer service, consistently exceeding client expectations.
- Mentored new hires by sharing knowledge of the sales process and design principles, fostering a supportive team environment.
- Generated increased revenue by identifying upsell opportunities during client consultations and design implementation stages.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Conducted comprehensive consultations to assess client needs, offer expert advice, and present tailored design solutions.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Science - Biological Science
Fresno City College
Fresno, CA05.2014
Certification
- Licensed Real Estate-12/10/2024
Skills
- Critical Thinking
- Verbal and Written Communication
- Flexible schedule
- Service-Oriented
- Relationship Building
- Courteous and Professional
- Positive Attitude and Energetic
- Prioritization and Time Management
- Team Collaboration
- Reliable and Punctual
- Client Prospecting
- Persuasive Negotiation
- Financial Needs Assessment
- Customer Engagement
- Network development
- Sales presentations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales/ Designer
Closets by Design
08.2022 - Current
Licensed Life Insurance Agent
World Financial Group Wfg
10.2018 - Current
Private Caregiver
Self-employeed
01.2015 - 12.2022
Associate of Science - Biological Science
Fresno City College
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