Makaila Dixon
St Louis,MO
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Cleaner
Spotless STL, LLC
03.2025 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Asset Protection Associate
Wal-Mart Supercenter
11.2022 - 07.2023
- Controlled reduction of loss inventory by protecting company assets.
- Processes leaking/broken, damaged, stolen or contaminated items either destroying them or sending them back to the Walmart return center for full profit back.
- Identified damaged goods received and processed and completed documentation according to defined processes.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
- Checked in products from each DSD vendor, verifying correct quantities of specified items.
- Received product deliveries and supplies from distribution centers and other suppliers.
Front End Associate
Wal-Mart Supercenter
03.2020 - 06.2023
- Welcomed customers, offering assistance to help find store items.
- Re-stocked check-out line and end-cap displays with new merchandise.
- Helped customers find specific products, answered questions and offered product advice.
- Packed and bagged products according to customer preferences.
- Kept register terminal area and store clean and orderly.
- Trained new team members in cash register operation, stock procedures and customer services.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed returned merchandise by strictly following store return and exchange procedures.
Produce Associate
Wal-Mart Supercenter
06.2021 - 11.2022
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Restocked produce and removed expired or damaged merchandise.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Updated product labels to reflect accurate pricing.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to 'first in, first out' rule.
Education
High School Diploma - undefined
University City Sr. High School
University City, MO05.2022
Skills
- Loss Prevention
- Inventory Management
- Wal-Mart Sponsor
- Customer Service
- Cleaning and Sanitizing
- Cash Management
- Time Management
- Business Management
- Price Checking
- Patient Care
- Community Activities
- Personal Finance
- Supermarket Stocking
- Retail Sales
- Leadership
- Issue Resolution
- Volunteer
- Cleanness
Timeline
Cleaner
Spotless STL, LLC
03.2025 - Current
Asset Protection Associate
Wal-Mart Supercenter
11.2022 - 07.2023
Produce Associate
Wal-Mart Supercenter
06.2021 - 11.2022
Front End Associate
Wal-Mart Supercenter
03.2020 - 06.2023
High School Diploma - undefined
University City Sr. High School
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