Kaarla Weston

• Developed strong partnerships with other businesses and breeders to allow for collaboration and more significant opportunities for growth.
• Established a successful business by identifying market needs and developing innovative solutions. 2018 k 2024 presented and demonstrated at the Hime and Community Based Services Conferences on Assistive Tecnology/ Service Animal Training.
• Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
• Led the strategic planning process to define business goals and ensure alignment across all departments.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Enhanced record-keeping systems to support efficient data management.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Managed three programs to meet the unique needs of young adults and elders with developmental disabilities and acquired brain disorders. Ensured people could live, work and recreate in the community.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Updated internal databases to enhance document organization.
• Streamlined workflow to enhance task delegation and ensure timely completion.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
• Reduced overhead costs through careful budget management and resource allocation.
• Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
• Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
• Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
• Collected, arranged, and input information into database system.
• Maintained database systems to track and analyze operational data.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Created and managed project plans, timelines and budgets.
• Conducted regular reviews of operations and identified areas for improvement.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

• Oversaw the clinical and financial management of two of the largest area agencies in NH. Responsible for the contractual obligations of 80 million dollar budgets.
• Provided review and approvals for all aspects of service delivery. Expertise and subject matter expert on the Final Rule and 1915(c) waivers.
• Facilitated broad stakeholder involvement relative to policies and protocols.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Supervised supply management to optimize resources and minimize excess spending.
• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
• Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
• Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
• Collaborated closely with department heads to identify opportunities for process improvement initiatives.
• Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
• Established effective communication channels between departments by organizing and facilitating cross-functional meetings.
• Supported organizational growth through active participation in networking events, conferences, and professional associations.