Knowledgeable with over 15+ years of experience in food and beverage service and set up configurations. Strong verbal and written communication skills.
Dedicated and successful at working with different types of personalities and experienced.
Overview
21
21
years of professional experience
Work History
Banquet Setup Supervisor
WDW Swan And Dolphin Resort Hotel
02.2019 - Current
Follow BEO, set up and broke down conference and banquet ballrooms to meet facility standards and specifications.
Interpreted instructions to schedule and set up events to client specifications.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Organized banquet storage and surrounding areas to facilitate access to products and materials.
Provided exceptional service to guests by immediately addressing needs and requests.
Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
Banquet Food Runner Supervisor
Hilton Hotels Worldwide
02.2016 - 02.2019
Maintained speed of service for food orders while minimizing errors and complaints.
Delivered correct food items to tables according to order documentation.
Collaborated well with other food runners to deliver orders accurately.
Cleaned and sanitized food preparation and serving areas.
Kept detailed knowledge of and followed all food safety guidelines.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Restocked food supplies in kitchen and organized storage.
Banquet Setup Supervisor
Orlando World Center Marriott
01.2003 - 02.2016
Organized banquet storage and surrounding areas to facilitate access to products and materials.
Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Set up and broke down conference and banquet rooms to meet facility standards and specifications.
Interpreted instructions to schedule and set up events to client specifications.
Provided exceptional service to guests by immediately addressing needs and requests.
Trained new hires in safety protocols to boost knowledge and performance.
Front Desk & Guest Experience Agent at Walt Disney World Swan & Dolphin ResortFront Desk & Guest Experience Agent at Walt Disney World Swan & Dolphin Resort