Kacee Dickey
Banks,AL
Summary
Results-driven Quality Auditor with experience at KW Container, skilled in enhancing workflows and ensuring compliance with quality standards. Proven ability to train staff and implement effective procedures, while delivering exceptional customer service. Quick learner adept at utilizing computer skills to document non-conformities and drive process improvements.
Overview
5
5
years of professional experience
Work History
Quality Auditor/Operator
KW Container
Troy, AL
08.2023 - Current
- Conducted quality inspections on incoming materials to ensure compliance with standards
- Documented non-conformities and initiated corrective actions for process improvements
- Collaborated with production teams to resolve quality issues and enhance workflows
- Implemented standard operating procedures to maintain consistency in quality audits
- Developed training materials focused on regulatory compliance and quality assurance protocols
- Operated machinery with precision and adherence to safety protocols.
- Monitored and managed the flow of parts entering and exiting operations.
Deli/Cashier
Banks Buy Rite
Banks, AL
06.2021 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of deli area to ensure compliance with health standards.
- Assisted customers with product selections, providing exceptional service and enhancing satisfaction.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Trained new staff on cash handling procedures and customer service protocols to enhance team performance.
- Implemented best practices for food safety and sanitation, contributing to a safe working environment.
- Resolved customer inquiries and concerns promptly, reinforcing positive shopping experiences at the deli counter.
- Ensured food safety, adhering to proper storage and handling procedures.
- Managed time wisely to complete tasks quickly while still providing attentive service to customers.
- Conducted daily inspections of the deli area for cleanliness compliance with health regulations.
- Maintained accurate cash register transactions, minimizing discrepancies and ensuring financial integrity.
- Prepared deli items per customer requests using proper bakery equipment.
Education
High School Diploma -
Goshen High School
Goshen, ALSkills
Customer Service
Computer Skills
Quick Learner
Customer focus
Quality control processes
Timeline
Quality Auditor/Operator
KW Container
08.2023 - Current
Deli/Cashier
Banks Buy Rite
06.2021 - 07.2023
High School Diploma -
Goshen High School