Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kacee Hensley

Mesa,AZ

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 9-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

9
9
years of professional experience

Work History

Area Sales Manager

Instawork
07.2022 - Current
  • Executed proven strategies to hit sales quota and help company achieve goals while expanding growth over 200% YOY
  • Worked diligently to improve workforce through finding and offering new innovative staffing solutions to struggling businesses
  • Utilized Multithreading with key C-Suite Stakeholders to expand MSA partnerships and acquire large partnerships such as Hilton, Marriott, and IHG
  • Hired, trained, and lead teams of up to 18 Mid Market Account Executives

Senior Local Client Manager

Yelp
01.2020 - 06.2022
  • Promoted to Local Client Partner Manager where the sales team worked with current paying advertisers to analyze and increase their ad performance
  • Averaged 112% of Team Target in 2021 and earned Presidents Club
  • Top LCP Manager 2021-2022
  • Helped career path and promote account executives into management and other roles based on their skillset
  • Successfully turned around account executives from low performers to top contributors
  • Over 3 million in bookings annually brought into Yelp from team contributions
  • Trained new managers externally hired into Yelp for best practices

Senior Sales Manager

Yelp
09.2015 - 01.2020
  • Provided sales leadership and coaching to a team of 12+ Account Executives responsible for exceeding monthly sales quota of $230k - $280k/month
  • Coordinated weekly team meetings and 1:1 coaching sessions to drive team cohesion and rep development
  • Forecasted daily, weekly, and monthly revenue goals which were achieved over the course of five years consistently by setting aggressive sales targets
  • Held desk-side coaching, pre-call planning, post call debriefs, and managed full sales cycles with team
  • Identified, hired, and trained highly-qualified staff by teaching best practices, procedures and sales strategies
  • Mentored current Account Executives and current/future sales managers involved in Leadership Development Programs

Senior Account Executive

Yelp
06.2014 - 09.2015
  • Booked over $800,000 in cumulative revenue while managing a book of business
  • Prospected new leads and managed customer relations through SalesForce
  • Thrived in a fast pace and high volume environment of daily outbound sales calls to business owners across all verticals
  • Drove the full sales cycle to attain new business by making introductory calls, assessing business goals through qualifying, working with business owners in Yelp's platform and advertising packages, and closing the deal
  • Consistently exceeded monthly sales target
  • Selected by the Local Director to participate in the Yelp Leadership Development Program in order prepare for a management role
  • Involved in the Yelp VIP program which consisted of mentoring new hires to increase key metrics while developing leadership skills

Education

Bachelors of Science - communication

Northern Arizona University
Flagstaff, AZ
05.2014

Bachelor’s of Science Degree - Strategic Communication, Advertising and Marketing

Point Loma Nazarene University
San Diego, CA
05.2012

Skills

  • Account and Territory Management
  • Sales Training
  • New Account Development
  • Consultative Selling
  • Providing Feedback
  • Profit Target Achievement
  • Sales Team Supervision
  • KPI Tracking
  • Sales Tracking
  • Partnership Building
  • Pipeline Management
  • Closing Strategies

Accomplishments

-Loyal supporter of St Jude’s children hospital

-3 Time Presidents Club Qualifier

-Top Local Manager 2017, 2018, 2019

-Top LCP Manager 2021, 2022

-Over 3 million in bookings annually brought into Yelp from my teams contributions


Timeline

Area Sales Manager

Instawork
07.2022 - Current

Senior Local Client Manager

Yelp
01.2020 - 06.2022

Senior Sales Manager

Yelp
09.2015 - 01.2020

Senior Account Executive

Yelp
06.2014 - 09.2015

Bachelors of Science - communication

Northern Arizona University

Bachelor’s of Science Degree - Strategic Communication, Advertising and Marketing

Point Loma Nazarene University

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Kacee Hensley