Summary
Overview
Work History
Education
Skills
Timeline
Barista

Kacee Underwood

Knoxville,TN

Summary

Skilled in teaching new concepts and best practice strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Lab Assistant

CSL Plasma
08.2022 - Current
  • Managed specimen sample handling, receiving, storage and inventory.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Prepared specimens for testing and analysis.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Troubleshot and resolved equipment and process issues.

Shipping Supervisor

Jewelry Television
04.2012 - 06.2021
  • Pulled, verified, and packaged items for shipment.
  • Supervised shipping team of 45 employees.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Enforced team adherence to safety regulations and protocols.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Determined staffing needs, developing schedules to staff all shifts.

Education

Bachelor of Science - Criminal Justice

ITT Technical Institute
Knoxville, TN
06.2013

Skills

  • Lab Equipment Maintenance
  • Laboratory Techniques
  • HIPAA Compliance
  • Hazardous Waste Disposal
  • Staff Management
  • Shipping and Receiving
  • Staff Supervision
  • Customer Satisfaction
  • Shipping and Receiving Functions
  • Order Packing and Shipping
  • Data Accuracy
  • Duty Assignments
  • Microsoft Windows
  • Microsoft Outlook
  • Recordkeeping

Timeline

Lab Assistant

CSL Plasma
08.2022 - Current

Shipping Supervisor

Jewelry Television
04.2012 - 06.2021

Bachelor of Science - Criminal Justice

ITT Technical Institute
Kacee Underwood