Kacey-Ann March-Hunter
Weymouth,USA
Summary
Offering strong foundation in customer service and administrative tasks, with eagerness to learn and grow in healthcare environment. Delivers ability to quickly adapt to new systems and processes, with focus on accuracy and efficiency. Considered hardworking, ethical and detail-oriented. Ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
17
17
years of professional experience
Work History
Dental Provider Services Associate
Blue Cross Blue Shield of Massachusetts
10.2023 - Current
- Educate providers on guidelines and policies of patients plans and assist in the accurate submission of claims.
- Safeguard sensitive patient information by adhering to strict confidentiality protocols at all times during the handling of personal health data.
- Cultivate positive working relationships with provider offices through a professional demeanor during interactions.
- Demonstrate adaptability when navigating multiple software platforms daily to respond to queries accurately
Small Business Owner
Hunter's Meats
11.2014 - 05.2023
- Prepared invoices for customers
- Responded to emails regarding customers and suppliers queries
- Maintained accurate payment files
Employee Benefits and Pensions Administrator
Guardian Life Limited
12.2007 - 12.2013
- Prepared insurance premium invoices for clients
- Maintained system accuracy, by processing terminations, enrolling new members and updating members' demographic and beneficiary information
- Prepared reinsurance schedules, annual report, actuarial valuation and audit data
- Prepared required documents for regulatory entities
- Uploaded members' pensions contribution to database
- Calculated Clients' retirement benefits
Education
Bachelor of Science (B.S.) - Actuarial Science
University of The West Indies
St. Andrew, Jamaica05-2007
Skills
- Good verbal and written communication skills
- Proficient in Microsoft Office Applications
- Strong customer service skills
- Ability to work as a team member and under pressure
- Great organizational skills
- Excellent attention to detail and
- Great time management skills
- Multitasking skills
- HIPAA compliance
Timeline
Dental Provider Services Associate
Blue Cross Blue Shield of Massachusetts
10.2023 - Current
Small Business Owner
Hunter's Meats
11.2014 - 05.2023
Employee Benefits and Pensions Administrator
Guardian Life Limited
12.2007 - 12.2013
Bachelor of Science (B.S.) - Actuarial Science
University of The West Indies
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