Kacey Bourgeois
Hammond,LA
Summary
Proven Crew Manager at Options Inc, adept in strategic planning and fostering teamwork, significantly enhanced productivity and quality control. Skilled in workflow optimization and excellent communication, I established robust client partnerships and mentored new members, ensuring seamless team integration and safety compliance.
Overview
5
5
years of professional experience
Work History
Crew Manager
Options Inc
Hammond, WI
03.2022 - Current
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
- Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
- Boosted productivity by setting clear goals and expectations for each crew member.
- Established positive relationships with clients, fostering long-term partnerships for future projects.
- Mentored new crew members, ensuring their smooth integration into the team and accelerating their learning process.
- Maintained a safe working environment through strict adherence to safety protocols and guidelines.
- Improved crew efficiency by implementing streamlined workflows and processes.
- Developed contingency plans to address potential challenges or risks in project execution, minimizing disruptions to ongoing operations.
Debris Monitor
Tetra Tech
Hammond, LA
09.2021 - 02.2022
- Managed debris removal projects by coordinating with local authorities and contractors.
- Used appropriate terminology to accurately record incidents in system.
- Promoted adherence to best practices in waste management by providing training and guidance on proper disposal methods for debris-related materials.
- Collaborated with environmental agencies to minimize negative impacts on local ecosystems during debris removal operations.
- Established strong relationships with community leaders, fostering trust and cooperation during challenging times of crisis recovery efforts.
- Evaluated project progress through consistent monitoring and analysis, enabling timely adjustments and improvements to maintain high-quality results.
- Supported professional development within the team by providing ongoing feedback on individual performance metrics related to debris monitoring tasks.
- Implemented quality control measures to maintain high standards of service throughout all phases of the debris monitoring process.
Dog Daycare Attendant
Dog Gone Right
Hammond, LA
06.2019 - 09.2021
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Communicated professionally with pet owners via phone, email, and text.
- Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
Education
Diploma -
Ponchatoula High School
Ponchatoula, LASkills
Strategic planning
Workflow planning
Excellent Communication
Flexible and Adaptable
Self-Motivated
Teamwork and Collaboration
Active Listening
PPE Compliance
First Aid/CPR
Training and Development
Problem-Solving
Teambuilding
Timeline
Crew Manager
Options Inc
03.2022 - Current
Debris Monitor
Tetra Tech
09.2021 - 02.2022
Dog Daycare Attendant
Dog Gone Right
06.2019 - 09.2021
Diploma -
Ponchatoula High School