Kacey Cunningham
Danville,Virginia
Summary
Talented Administrator and Community Advocate with over 15 years of experience in fast-paced and team-based office environments. Driven and proven successful at achieving established targets and team goals. Skilled in training staff and establishing rapport with adults and children. Self-motivated with exceptional communication and computer abilities. Efficient, accuracy-driven professional ready to bring administrative, operational expertise and a community driven attitude to a growing team where the primary focus is to benefit, provide resources, and be a "helping hand" to the youth and families of the Dan River Region
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mitigation Specialist/Client Service Manager
McPheeters Law
02.2023 - Current
- Answered telephone and coordinated meetings and conferences.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
- Direct contact with clients to gain more knowledge and information needed for criminal defense
Administrative Assistant
Danville Public Schools
02.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
Administrative Assistant
Focus Point Mental Health LLC
09.2019 - 02.2022
- Ensure office policies and procedures as well as safety procedures are maintained on a day to day basis.
- Oversee the operational functions of the agency including: billing and information systems, assist in the management of individual files, office supplies, assist in auditing of individual records, and appointments/reception/customer services.
- Communicated effectively, both orally and in writing, with patients from diverse backgrounds
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
Front Office Coordinator
Excel Prosthetics & Orthotics LLC
06.2016 - 02.2019
- Provided staff with top-notch administrative support to promote excellence in all areas of office operations.
- Scheduled appointments for the office workers.
- Communicated directly with doctors offices via telephone, fax, and email.
- Monitored office supplies by checking inventory on a weekly basis and placed orders whenever stock appeared low.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collect patient and client documents and information upon referral.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Education
Standard Diploma - Business Administration
George Washington High School
Danville, VA2005
Skills
- Administrative Skills Attentive and able to listen with interest Able to keep a positive attitude and remain patient when dealing with difficult consumers or situations Self-controlled and calm under pressure or stress
Accomplishments
- Kazelle & Company Inc.- Founder & Executive Director
- Danville-Pittsylvania County Habitat for Humanity- Board Member
- Thee Arc Family Life Center Inc.- Board Member
- CIC Head Start Inc.- Board Member
- Parent & Family Engagement Committee Member- Danville Public Schools
Certification
- CBC - Certified Business Consultant
- Certified Qualified Mental Health Paraprofessional
- Notary Public - [Expires 10/2024]
Referenes
Pierre Jones: Business Owner, City of Danville Planning Commission- Tel: 4344294814
Earl Reynolds: Deputy City Manager Tel: 4347995100
Kushana Galloway: Director, Boys & Girls Club; Email: kushanagalloway@gmail.com Tel: 4347106442
Timeline
Mitigation Specialist/Client Service Manager
McPheeters Law
02.2023 - Current
Administrative Assistant
Danville Public Schools
02.2022 - 02.2023
Administrative Assistant
Focus Point Mental Health LLC
09.2019 - 02.2022
Front Office Coordinator
Excel Prosthetics & Orthotics LLC
06.2016 - 02.2019
Standard Diploma - Business Administration
George Washington High School