KACEY HAMILTON-BLOCKER
Summary
With experience in retail pharmacy, hospital pharmacy, the restaurant industry, and neonatal intensive care centers, I am a licensed (2017) and certified (2020) pharmacy technician. In addition, I hold BLS, CPR, and AED certifications. Throughout my diverse work environments, I have developed a range of skills that greatly contribute to my strong work ethic. Thriving in high-stress settings, I excel at delivering prompt and efficient customer service and products. I take pride in continuously improving and refining these strengths. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger Pharmacy
11.2017 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Pharmacy Technician
Inpatient Pharmacy at Atrium Health Medical Center
10.2020 - 04.2022
- Navigated through high pressure and stress situations with a calm demeanor
- Constant changes with network programs and equipment improved fast learning skills
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
Pediatric Enteral Feeding Technician
Beverly Knight Olson Children's Hospital
04.2022 - 08.2022
- Assisted a pediatric dietitian in calculating formulas for babies with medical conditions to increase health
- Collaborated with interdisciplinary healthcare teams to develop tailored care plans based on individual patient needs.
- Utilized medical software to document and track patient progress.
- Cleaned and sterilized instruments, equipment and surfaces.
Restaurant Hostess
Richland Pointe Restaurant at Reynolds Lake Oconee
02.2023 - 08.2023
- Strengthened communications skills with customers and coworkers, prioritizing top customer service, and fast adapting when changes arise.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
No Degree - Radiology
Central Georgia Technical College
Macon, GA05-2020
No Degree - Psychology
University of North Georgia
Gainesville, GA01.2018
Skills
- Multi-tasking
- Time management
- Strong work ethic
- Timely and efficient
- Problem solving
- Coordinating tasks
- Judgment and decision making
- Interpreting and processing medication orders
- Advanced math skills
- Team coordination
- Analytical thinking
Accomplishments
- Processed and filled between 500 to 700 prescriptions per day.
- Trained many new pharmacy technicians on pharmacy policies, procedures and best practices.
Certification
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- OSHA Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration Authorized Provider.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- First Aid/CPR/AED Instructor Certification – Red Cross.
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Basic Life Support Certification (BLS)
Timeline
Restaurant Hostess
Richland Pointe Restaurant at Reynolds Lake Oconee
02.2023 - 08.2023
Pediatric Enteral Feeding Technician
Beverly Knight Olson Children's Hospital
04.2022 - 08.2022
Pharmacy Technician
Inpatient Pharmacy at Atrium Health Medical Center
10.2020 - 04.2022
Pharmacy Technician
Kroger Pharmacy
11.2017 - Current
No Degree - Radiology
Central Georgia Technical College
No Degree - Psychology
University of North Georgia
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