Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Kacey Jackson

Newark,NY

Summary

Dynamic and dedicated professional with a strong background in customer service and food safety compliance, honed at Walmart Supercenter . Proven ability to enhance team productivity and maintain high sanitation standards. Recognized for exceptional reliability and adaptability under pressure, ensuring a positive experience for all customers.

Food service professional prepared to deliver high-quality service and enhance dining experience. Proven history of maintaining impeccable standards of cleanliness and organization, ensuring customer satisfaction. Reliable team player known for adaptability and strong focus on achieving results. Expertise in beverage preparation and customer interaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Laundry Attendant

Newark Manor Nursing Home
01.2025 - 03.2025
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Examined dried clothes to identify stains, tares and issues.
  • Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
  • Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards both residents and staff members.
  • Enhanced resident well-being by providing compassionate companionship and engaging in meaningful conversations.
  • Reported patient requests, concerns, and other observations to staff.



Bakery/Deli Associate and Apparel Sales Associate

Walmart Supercenter
02.2022 - 12.2024

Awarded Associate of the month in 2023

  • Cross trained to do multiple jobs and areas

Bakery/Deli

  • Ensured compliance with food safety standards by properly storing, labeling, and handling ingredients.
  • Adhered to store policies and procedures in order to maintain a safe and professional working environment for all employees.
  • Gained expertise in various bakery/deli equipment operation, including ovens, slicers, mixers, fryers, and scales for efficient production of goods.
  • Collaborated with team members to improve overall department efficiency and productivity.
  • Maintained high sanitation standards throughout the department by regularly cleaning workstations and equipment, contributing to a safe working environment.

Apparel

  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
  • Preserved outlook of store by dusting, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.

Volunteer Activities Coordinator

Livingston County Center for Nursing & Rehab
03.2024 - 09.2024
  • Enhanced community impact through the organization of diverse volunteer activities and events.
  • Promoted a supportive environment that fostered teamwork among volunteers while also encouraging individual growth and development.
  • Managed volunteer schedules, ensuring adequate coverage for all activities while minimizing conflicts or gaps in service.
  • Prepared publications such as flyers and brochures to promote and publicize recreational activities to participants and volunteers.
  • Evaluated success of each activity and event to identify opportunities for future improvement.
  • Researched new ideas for programs and activities, taking into consideration participants' suggestions.
  • Streamlined communication processes for improved collaboration between staff, volunteers, and partner organizations.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Developed comprehensive training materials to prepare volunteers for various roles and responsibilities.
  • Worked with program teams to identify and match volunteers with appropriate activities.

Ice Cream Attendant

Arthur Jaxon Slice and Scoop
03.2021 - 12.2022
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Operated cash register, taking payments and issuing customer receipts.
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Trained new team members on proper ice cream handling techniques and company policies.
  • Contributed to increased sales by promoting seasonal specials and limited-time offerings.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
  • Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
  • Delivered outstanding service under pressure during high-call-volume periods without compromising quality or efficiency standards.

Box Sorter

Cahoon Farms
06.2019 - 08.2019
  • Seasonal work
  • Conducted activities and performed job duties and functions following strict guidelines.
  • Managed time effectively while juggling multiple tasks under tight deadlines, ensuring timely completion of all assigned duties.
  • Cleaned and maintained machinery
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Food and Beverage Attendant

Finger Lakes Gaming and Racetrack
10.2016 - 01.2018
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Skilled at working independently and collaboratively in a team environment.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.

Pit Checker

Cahoon Farms
06.2014 - 08.2014
  • Seasonal work
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.

Education

High School Diploma -

North Rose-Wolcott High School
11631 Salter-Colvin Rd, Wolcott, NY 14590
06-2013

Skills

  • Office Sanitation
  • Effective Time Management
  • Laundry Operations Management
  • Food Safety Compliance
  • Consistent Reliability
  • Adaptability under pressure
  • Meal Preparation Expertise
  • Collaborative Team Member
  • Dedicated Work Ethic
  • Exceptional customer service
  • Cash Management
  • Customer Service Excellence

Certification


  • First Aid ,CPR and heimlich maneuver [2015 expire]
  • TIPS training [2021 expire]
  • ServSafe [2021-2023 expire]


Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like acrylic paint, oil paint, watercolor and to expand skills and techniques
  • Creative Writing
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Music, Listening to music helps center and focus my mind
  • Family time



Timeline

Laundry Attendant

Newark Manor Nursing Home
01.2025 - 03.2025

Volunteer Activities Coordinator

Livingston County Center for Nursing & Rehab
03.2024 - 09.2024

Bakery/Deli Associate and Apparel Sales Associate

Walmart Supercenter
02.2022 - 12.2024

Ice Cream Attendant

Arthur Jaxon Slice and Scoop
03.2021 - 12.2022

Box Sorter

Cahoon Farms
06.2019 - 08.2019

Food and Beverage Attendant

Finger Lakes Gaming and Racetrack
10.2016 - 01.2018

Pit Checker

Cahoon Farms
06.2014 - 08.2014

High School Diploma -

North Rose-Wolcott High School
Kacey Jackson