Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

KACEY MCKNIGHT

Diana,Tx

Summary

Experienced Office Management and Administration Professional. Looking forward to demonstrating my productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Office Coordinator

Havertys Furniture
10.2020 - Current


  • Processed payments, answered phone calls, and responded to inquiries from customers, vendors and other external contacts.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.
  • Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Accomplish timely invoicing and accounts receivables, including receipt reconciliation
  • Hired, managed, and trained staff, established and monitored goals, conducted performance reviews.
  • Task delegation
  • Provided backup to front desk to step in to assist with various tasks, including questions that need prompt addressing.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Completed bi-weekly, Semi-monthly, and sales payroll.
  • Interceded between employees during arguments and diffused tense situations.

Sales Consultant

Havertys Furniture
02.2017 - 04.2020
  • Guide customers to desired products -Answer general questions and product and quality of products -Share extensive knowledge about furniture and how it's built
  • Process sales -Handle sensitive customer information -Help customers design their perfect space in their home or office -Key Holder (open/close the store, handle price adjustments)

FOH Manager

Cajun Steamer
03.2014 - 02.2017
  • I started as a server and was promoted to Front of House within 2 years
  • As a server I gave our guests a warm and welcoming experience
  • Created relationships and accrued several regulars -Promptly served food and refills -Kept a positive attitudeAs FOH, -Created schedules for servers and hosts -Opened and closed the restaurant -Inventory -Ordered supplies -Used Acrobat -Handled guests and employee issues -Ran meetings

Catering Coordinator

Jonny Carino's
05.2013 - 12.2013
  • I started as a server and was promoted to Catering Coordinator four months later
  • As a server my duties included -Warmly greeting guests and taking drinks while suggestively selling appetizers -Deliver food and promptly refill drinks -Answer questions and handle guest complaints -Suggestively sell desserts -Handle cash -Delegate closing duties to my peers
  • As Catering Coordinator my duties were -Collect emails to promote our business -Schedule catering orders and set up accounts -Travel and deliver food while keeping everything to temp and keeping a timely delivery -Buffet style served hundreds of guests at a time
  • In my time as a coordinator, my assistant and I made the $10,000 club that Sept

Education

High School Diploma - undefined

Spring Hill
Longview, Tx

Skills

  • Organized, efficient administrative professional with successful track record managing
  • Office workflows Hardworking and motivational employee who thrives in stable
  • Fast-paced environment
  • 9034700242
  • Customer service
  • Office management
  • Accounts payable and receivable
  • Microsoft Office
  • Inventory Coordination
  • Call Transfers
  • Administration and Operations
  • Task Prioritization
  • Performance Improvement
  • Staff Training
  • Scheduling
  • Office Supplies and Inventory
  • Office Reception
  • Handling Complaints
  • Enforce Policies
  • Project Management

Timeline

Office Coordinator

Havertys Furniture
10.2020 - Current

Sales Consultant

Havertys Furniture
02.2017 - 04.2020

FOH Manager

Cajun Steamer
03.2014 - 02.2017

Catering Coordinator

Jonny Carino's
05.2013 - 12.2013

High School Diploma - undefined

Spring Hill

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KACEY MCKNIGHT