Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kacey Mock

Thibodaux,LA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2
2
years of professional experience

Work History

Indirect: Host, to Go Room, Plate Runner

Wagon Master Steakhouse
06.2023 - 08.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Baker

The Willow Cafe
01.2023 - 05.2023
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

Daycare Assistant

First Assembly Of God Academy
05.2021 - 01.2022
  • Enhanced child development by implementing age-appropriate activities and learning experiences.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.

Education

Associate of Science - Culinary Arts

Nicholls State University
Thibodaux, LA
12.2023

High School Diploma -

Faith Training Christian Academy
Leesville, LA
05.2021

Skills

  • POS Software
  • Dining Room Management
  • Strong Interpersonal Skills
  • Empathy and Understanding
  • Team Player Mentality
  • Conflict Resolution
  • Organizational Skills
  • Effective Time Management
  • Cash Handling
  • Positive Attitude

References

References available upon request.

Timeline

Indirect: Host, to Go Room, Plate Runner

Wagon Master Steakhouse
06.2023 - 08.2023

Baker

The Willow Cafe
01.2023 - 05.2023

Daycare Assistant

First Assembly Of God Academy
05.2021 - 01.2022

Associate of Science - Culinary Arts

Nicholls State University

High School Diploma -

Faith Training Christian Academy

Similar Profiles

CREATE PROFILE
Kacey Mock