Kacey Wardle
HCBS Policy Advisory And Benefit Specialist
Golden,CO
Summary
HCBS Policy Advisor and Benefit Specialist with a proven track record at the State of Colorado, enhancing stakeholder engagement and helping boost CIH Waiver enrollment by 200%. Adept in nuanced communication and transforming data into actionable insights and fostering robust stakeholder relationships.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
HCBS Benefit Specialist
State Of Colorado
10.2021 - Current
- Stakeholder Engagement: Worked with stakeholders (advocates, members, providers, provider associations, internal HCPF staff, and case managers) to successfully implement SB21-038.
- Improved Processes: Identified and implemented quality improvement processes for Complementary and Integrative Health (CIH) Waiver and Enabling Technologies, including Remote Supports.
- Analysis and Recommendations: Researched utilization and eligibility data for HCBS Benefits and Services through Tableau and BIDM-Cognos. Grew CIH waiver and service utilization by 200%
- Contract Management: Managed Mission Analytics contract for CIH Services Evaluation Study. Worked with contractor to evaluate hypotheses and improve methodologies.
- Nuanced and Professional Communication: Communicated regularly with providers, provider associations, members, internal HCPF staff, and other stakeholders to help answer questions and support utilization of these innovative HCBS services.
- Coordination and Monitoring: Tracked comments and revisions for over 300 pages of rule revisions for Case Management Redesign Provider Agency and Benefits Sections to remove duplicate language and improve readability.
President, AAC Board of Directors
Acupuncture Association of Colorado
04.2019 - 09.2021
- Conducted and Analyzed Studies For Legislative Recommendations: Complied and analyzed data of over 450 Colorado acupuncturists. Surveyed nearly 1/3 of active acupuncturists.
- Created Data Visualization and Presentations: Then grew AAC membership and wrote reports for legislative priorities for their Practice Act Legislation that ran in 2021-2022.
- Organized and Facilitated Stakeholders: Increased engagement over 90%.
- Nuanced Communication: Strengthened Colorado Acupuncture community through robust communication with members, other health care professionals, and state and local officials to coordinate implementation and understanding of COVID-19 Executive and Public Health Orders.
- Streamlined Organizational Processes: Evaluating and updated current systems and implementing improvements through Google Suite, payment processing, and file management.
Acupuncturist, Owner
Highlands Acupuncture
07.2007 - 09.2021
- Specialized in acupuncture for women's health and Counseled patients on beneficial lifestyle changes to complement acupuncture treatments
- Grew practice to over 50 patients weekly.
- Built and maintained website, social media, newsletter, and email systems for patients to easily schedule, contact providers with questions, and prioritize medical needs.
- Implemented and monitored daily operations for clinic including insurance billing, QuickBooks, electronic health records, and patient outcome data through key performance indicators.
- Performed statistical analyses to gather data for operational and forecast clinical needs
- Established loyal client base through personalized treatment plans and attentive customer service
Research Assistant
Harvard T.H. Chan School of Public Health
08.2003 - 04.2005
- Interviewed over 20 school staff and health professions for CDC qualitative study on School Health Index and coded transcripts of all interviews conducted by professors for qualitative insights.
- Monitored study progress and facilitated meetings between Principal Investigators and contributors.
- Researched, wrote and fact checked healthy eating articles at https://www.hsph.harvard.edu/nutritionsource/.
Education
Master of Science - Acupuncture And Herbal Medicine
Southwest Acupuncture College
Boulder, CO 01.2005 - 05.2007
Bachelor of Arts - Political Science And Minor in Economics
University of Colorado
Boulder 01.1996 - 05.2000
Skills
Business Analytics: BIDM - Cognos, Excel and SAS
MS Office, Google Suite
Stakeholder Engagement
Data Visualization with Tableau and Excel
HCPF Contract Management
Certification
Data Management and Analysis, CSU-Global
Publications
Timeline
HCBS Benefit Specialist
State Of Colorado
10.2021 - Current
Data Management and Analysis, CSU-Global
07-2020
President, AAC Board of Directors
Acupuncture Association of Colorado
04.2019 - 09.2021
Data Analytics ( Excel, SQL, Tableau), General Assembly
04-2018
Copy and Content Writing, DigitalMarketer
10-2017
Acupuncturist, Owner
Highlands Acupuncture
07.2007 - 09.2021
Master of Science - Acupuncture And Herbal Medicine
Southwest Acupuncture College
01.2005 - 05.2007
Research Assistant
Harvard T.H. Chan School of Public Health
08.2003 - 04.2005
Bachelor of Arts - Political Science And Minor in Economics
University of Colorado
01.1996 - 05.2000
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