Kachanda Martin
Healthmark Group
Dallas,US
8
years of professional experience
Medical Records Technician with expertise in release of information workflows, HIPAA-compliant documentation, and EPIC and Med Release systems. Manages incoming ROI requests, walk-in support, and chart scanning while keeping queues current and turnaround times on target. Protects confidentiality, completes QC for accurate invoicing, and supports legal, insurance, and audit requests with precision.
Work History
Medical Records Technician
3 Years 3 Months- Complete all Incoming ROI requests timely and efficiently.
- Manage front desk for patient walk-ins and requests.
- Complete STATS within an hour and maintain a 24-hour turnaround.
- Kept all queues current.
- Perform QC on all work for accurate, proper invoicing.
- Answer incoming and outbound calls.
- Maintain confidentiality and ethics.
- Complete legal, insurance, and audits as needed.
- Scan ROI request into chart.
- Identify patient complaints as needed.
- Ensure all medical documentation complied with HIPPA and other relevant regulations.
- Use efficient EMR system, including EPIC and Med Release.
- Work with MS word and Excel.
- May 2023 – Present
Clinical Lab Assistant/Accessioner
2 Years 3 Months- Labeled, aliquoted, and documented samples and sample types.
- Completed sample sorting and racking.
- Accurately labeled, prepped, and scanned documents.
- Properly disposed of sample following the established procedure, Performed rescans.
- Used and researched reference laboratory test directories.
- Entered data of patient demographics and tested into the laboratory information system.
- Performed routine laboratory tests of centrifuging specimens, printed extra labels, recorded data (temperature charts), stored and retrieved specimens.
- Jul 2021 – Apr 2023
Lab Aide/Billing Specialist
8 Months- Processed specimens based on the established procedures, Screened non-gynecological and gynecological tissue samples.
- Worked with OS Windows 7 and 10; maintained laptop and desktop hardware.
- Handled technical inquiries on issues with e-mail, OS, printing, and software.
- Managed and updated spreadsheets
- Submitted bills on time
- Oversaw day-to-day operations of the initial billing process (coding and demographics) for timely and accurate patient registration and billing processes.
- Pulled documentation from OnBase for cash teams.
- Oct 2020 – Jun 2021
Clinical Lab Assistant
3 Months- Accessioned sample urine collected by external clinics.
- Performed routine medical laboratory tests for diagnosis and treatment.
- Entered data of patient demographics, including discrepancies on requisitions and/or specimen labels.
- Performed essential functions, including accepting deliveries, complying with laboratory procedures, maintenance of laboratory safety, and communication with laboratory personnel.
- Dec 2019 – Mar 2020
Lab Assistant/Customer Service
1 Year 2 Months- Established effective communication with customers.
- Identified patient complaints as needed.
- Prepared lab samples and equipment for daily testing procedures following established safety protocols.
- Organized specimen storage and inventory to improve retrieval time for urgent patient requests.
- Labeled specimens
- Oct 2018 – Dec 2019
Education
Certificate of Technical Studies - Medical Assisting
Associate of Science - Lab Technician
High School Diploma
Skills
Data entry
Medical terminology
Medical records management
Release of information
Electronic medical records
HIPAA compliance
Quality assurance
Customer service
Document scanning
Audit support
Timeline
Medical Records Technician
Healthmark Group
05.2023 - CurrentRead More
Clinical Lab Assistant/Accessioner
Axis Laboratory
01.2021 - 04.2023Read More
Lab Aide/Billing Specialist
Randstad/Avero Diagnostic
10.2020 - 06.2021Read More
Clinical Lab Assistant
Texas Pain Physicians
12.2019 - 03.2020Read More
Lab Assistant/Customer Service
Arbor Diagnostics
10.2018 - 12.2019Read More
Skyline High School
High School Diploma
Read More
Tech School In Ultrasound Diagnostics
Certificate of Technical Studies from Medical Assisting
Read More
Argosy University
Associate of Science from Lab Technician
Read More