Kache Reed
Highland Park,USA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dental assisting position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Cashier
Home Depot
02.2024
- Provides a positive customer experience with fair and friendly service
- Handling sales on a cash register by scanning items and totaling customers purchases
- Resolves customers issues and answers questions the customer may have
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a clean and safe environment
- Discount Purchases by redeeming coupons or if they are a veteran.
Technical Support Specialist
Foundever
12.2023 - 02.2024
- Resolved technical issues for clients who were using the product
- Transferring calls over to the right department to better assist the client
- Used resources to help better assist clients with a better understanding of the product.
Assistant Manager
Kids Foot Locker
01.2023 - 06.2023
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies
- Offering hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Caregiver
Brookdale
05.2022 - 07.2022
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Transported individuals to events and activities, medical appointments and shopping trips
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
RSC
AT&T
02.2022 - 05.2022
- Sale electronics, set up phone plans and help customers pay their bills
- Answered customer telephone calls promptly to avoid on-hold wait times
- Updated account information to maintain customer records
- Recorded account information to open new customer accounts
- Responded to customer requests for products, services and company information
- Answered product and service questions, suggesting other offerings to attract potential customers
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
- Followed up with customers about resolved issues to maintain high standards of customer service.
Assistant Teacher
Childtime Learning Center
09.2021 - 01.2022
- Monitored and reported student progress and development, offering mentoring as needed
- Worked with teachers to design lesson plans and coordinate activities for classes
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth
- Assisted in lessons, curriculum and homework planning
- Graded assignments and reported individual progress to the teacher
- Assisted in implementation of new learning tools, systems and materials
- Supervised recess, lunch and daily student intake and dismissal.
Assistant Manager
Kids Foot Locker
12.2019 - 07.2021
- Supervise a team of 2 to 4 workers
- Count register drawers and prepare daily bank deposits
- Address and resolve various customer questions and concerns
- Set up promotional displays and restock products
- Gained strong foundation in customer service, team collaboration, and task prioritization
- Hire and train a team of sales representatives
- Monitor sales representatives' adherence to company policies and protocols.
Education
No Degree - Dental Assisting
Michigan Dental Assisting School
Farmington Hills, MI08.2024
Diploma - General Studies
Mumford High school
Detroit, MI05.2014
Skills
- Community integration
- Progress documentation
- Meal planning and preparation
- Active Listening
- Adaptability
- Empathy
- Equipment Sterilization
- Dental impressions
- Treatment room setup
- Dental staff assistance
- Dental Radiography
- X-Ray Processing
Timeline
Cashier
Home Depot
02.2024
Technical Support Specialist
Foundever
12.2023 - 02.2024
Assistant Manager
Kids Foot Locker
01.2023 - 06.2023
Caregiver
Brookdale
05.2022 - 07.2022
RSC
AT&T
02.2022 - 05.2022
Assistant Teacher
Childtime Learning Center
09.2021 - 01.2022
Assistant Manager
Kids Foot Locker
12.2019 - 07.2021
No Degree - Dental Assisting
Michigan Dental Assisting School
Diploma - General Studies
Mumford High school
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