Kaci Chavis
Parker,CO
Summary
Dynamic supply chain leader with a proven track record at Peloton Interactive Inc., specializing in inventory control and optimization. Expert in Lean principles and Six Sigma methodologies, driving cost reductions and enhancing vendor relationships. Adept at data analysis and fostering team collaboration, resulting in significant operational improvements and savings.
Overview
12
12
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
3PL Final Mile & Supply Chain Manager
Peloton Interactive Inc.
06.2024 - 08.2025
- Managed and optimized 27 3PL warehouse operations, ensuring an efficient flow of goods and information from origin to consumption, including forecasting, transportation, inventory control, order fulfillment, and reverse logistics.
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
- Created detailed SOPs for warehouse and installation compliance, aligning with Peloton's intricate guidelines.
- Ensured compliance with industry regulations and safety standards, minimizing risk, and maintaining operational integrity. Resulting in over $400,000 of savings in less than six months.
- Adapted Lean Six Sigma knowledge to track trends, allowing a broad spectrum of visibility into weaknesses and profit loss.
- Implemented and managed Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
- Developed and implemented logistics strategies to improve efficiency and reduce costs by 22% across regions in less than one year.
- Tracked and analyzed vendor MSAT/CSAT, on-time delivery, OTD, FOD, and scheduling performance, identifying areas for improvement, and driving accountability.
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Leveraged analytics tools for in-depth analysis of supply chain data, resulting in actionable insights for process improvements.
- Prepared operational reports and provided regular updates to stakeholders on performance and challenges.
- I traveled up to 75% of the year to various 3PL warehouses to conduct training, perform inventory control audits, and provide expertise in continuous improvement, aimed at enhancing warehouse optimization.
- Led cross-functional teams to enhance collaboration between procurement, logistics, and production departments.
Senior Inventory Control Analyst SME
Peloton Interactive Inc.
03.2021 - 06.2024
- Inventory Control lead for our internal distribution and third-party middle-mile vendors, which contained over $265 million of inventory (60% of the network).
- Responsible for leading and managing the partner relationships from an inventory perspective for Peloton DCs, 3PL DCs, and the Omnichannel network.
- Implemented SOPs, including cycle counting, to drive improvement in the company's inventory management standards.
- Lead Root Cause Analysis (RCA) and problem-solving meetings directly with the account managers, inventory leads, and managers for 3PL vendors.
- Responsible for overseeing inventory cycle counts and PI processes monthly, quarterly, and yearly to maintain inventory accuracy across the network.
- Developed weekly and monthly tracking dashboards, including a Peloton integration error dashboard, that led to the reshoring of Peloton’s ET support and drove substantial cost savings.
- Identified inefficiencies within the entire supply chain, including Final Mile and international sites, and implemented strategies that resulted in improved performance.
- Maintained an onsite relationship with Peloton and 3PL Middle Mile, including conducting on-site count audits and inspections, which helped educate, train, and enforce Peloton’s policies and procedures.
- Analyzed on-site conditions compared to written plans, identified corrections, and recommended alternative workflows to drive standardization of tools and processes for scalable execution deliverables.
- Leverage system knowledge (ERP and WMS) to manage inventory transactions and troubleshoot as needed.
- Established and monitored specific supply chain-based performance measurement systems, such as variance analysis, leading to multi-million-dollar cost savings quarterly.
- Partnered with the logistics team to resolve shipping or receiving issues impacting inventory accuracy or availability.
- Collaborated with cross-functional teams to address supply chain issues promptly, minimizing disruptions to operations.
- Worked with auditing companies such as EY and Deloitte to help drive SOX compliance throughout the network, including documentation and stress tests.
Inventory / Field Specialist
Peloton Interactive Inc.
10.2019 - 03.2021
- Lead Inventory Specialist and Interim Supervisor responsible for managing Charlotte's field operations.
- Actively improved the customer experience by supporting multiple Field Ops warehouses with quality assurance.
- Managed the end-to-end delivery workflow by ensuring that the load-out for each van for the day was marked and captured within the system at the customer's location, to complete fulfillment.
- Delivered and managed escalations with Field Ops regarding delivery assistance, equipment setup, and troubleshooting.
- Reviewed Final Mile daily KPI reports to ensure transactional compliance, and maintained systematic inventory movements within our systems.
- Managed physical and virtual records for all inbound and outbound shipments.
- Lead trainer of new inventory team members who onboarded at various warehouse locations throughout the region.
- Helped develop and implement a new color-coding labeling system for better inventory accuracy and control.
- Created a warehouse inventory process for the region, which enabled leadership teams to capture current practices and highlight areas for improvement.
- Collaborated with cross-functional teams to address technical issues and enhance service delivery.
- Analyzed feedback data to drive improvements in service processes and customer satisfaction.
- Delivered high-quality results under pressure by adapting quickly to changing circumstances in the field environment.
- Maintained strict adherence to safety protocols, resulting in zero accidents during tenure.
- Actively pursued professional development opportunities, staying current with industry trends and best practices.
- Contributed to cost reduction initiatives by identifying areas for improved resource allocation and utilization.
Investigating Officer II
North Carolina Department of Public Safety and Emergency Management
10.2013 - 06.2019
- Lead Investigator of the Violent Gang Unit for high-risk organized crimes.
- Enforced action plans to reduce recidivism rates for adult felony offenders with high-risk level illegal activities.
- Conducted offender investigations to monitor compliance with court-ordered conditions.
- Managed full-cycle caseloads, including pretrial, post-trial, pre-sentence, and post-sentence, in accordance with the law.
- Conducted assessments to evaluate offender risk and rehabilitation needs.
- Developed and implemented individualized supervision plans for probationers and parolees.
- Collaborated with community resources to facilitate access to treatment and support services.
- Provided crisis intervention and conflict resolution in high-stress situations.
- Analyzed case files and documentation for accuracy and compliance with legal standards.
- Partnered with other law enforcement agencies (FBI, ATF, SBI, DHS, CPS, DSS) to carry out statewide crime initiatives.
Education
Bachelor of Arts - Criminal Justice, Public Relations
University of North Carolina At Charlotte
Charlotte, NC 05.2008 - 05.2011
Bachelor of Arts - Sociology, Emergency Management
Western Carolina University
Cullowhee, NC 09.2004 - 05.2007
Skills
- Inventory monitoring and order management (WMS/OMS)
- Inventory control and supply chain optimization
- Lean principles and 5S methodology
- Continuous improvement initiatives
- B2B and DTC experience with 3PL, 4PL, and omni operations
- Delivery fleet management
- ERP systems proficiency (NetSuite and SAP)
- Refurbishment and quality control
- Vendor relationship management
- Training and development
- Six Sigma methodologies
- Cost reduction strategies
- SOX compliance
- Software development tools: JIRA, Confluence, Salesforce, Zendesk, Smartsheet
- Cross-functional collaboration
- Performance tracking and analytical modalities (Looker, Excel, G-Suite, and Tableau)
Certification
- LEAN – Green Belt Certified 2025
- Black Belt – Matriculating: 2026
References
References available upon request.
Timeline
3PL Final Mile & Supply Chain Manager
Peloton Interactive Inc.
06.2024 - 08.2025
Senior Inventory Control Analyst SME
Peloton Interactive Inc.
03.2021 - 06.2024
Inventory / Field Specialist
Peloton Interactive Inc.
10.2019 - 03.2021
Investigating Officer II
North Carolina Department of Public Safety and Emergency Management
10.2013 - 06.2019
Bachelor of Arts - Criminal Justice, Public Relations
University of North Carolina At Charlotte
05.2008 - 05.2011
Bachelor of Arts - Sociology, Emergency Management
Western Carolina University
09.2004 - 05.2007