Kaci Ripley
Warren,MI
Summary
Detail-oriented professional with experience in ride operation and food service. Skilled in multitasking, decision-making, and collaboration, contributing to safety compliance and improved service delivery. Ready to leverage expertise to enhance operational efficiency. Prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Ride Operator
JM Halloween
09.2020 - Current
- [Seasonal]
- Operated ride systems safely, ensuring compliance with safety protocols and operational procedures.
- Trained new staff on equipment usage, safety guidelines, and customer engagement techniques.
- Monitored ride performance and conducted routine maintenance checks to ensure smooth operations.
- Learned and used different programs to ensure everything went smoothly .
- Followed safety procedures for operating and loading and unloading passengers from wagons.
- Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
Crew Member
McDonald's Restaurant
09.2025 - 11.2025
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
- Prepared food items consistently, adhering to quality and presentation guidelines.
- Collaborated with team members to streamline workflow and improve service speed.
- Monitored inventory levels and restocked supplies to maintain efficient operations.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Housekeeper
Baymont By Wyndham
03.2025 - 06.2025
- Managed daily cleaning operations, ensuring compliance with health and safety standards.
- Collaborated with maintenance team to address repairs impacting guest experience.
- Developed system for tracking room availability and cleaning schedules to enhance efficiency.
- Provided exceptional customer service, addressing guest inquiries and special requests promptly.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Oversaw daily laundry operations to ensure consistent quality and timeliness of services.
- Trained and mentored new staff on equipment usage and safety protocols.
- Collaborated with management to optimize scheduling and staffing for peak operational periods.
Education
High School Diploma -
St. Clair High School
St. Clair, MI06-2022
No Degree - Culinary Arts
St. Clair Technical Center
Marysville, MI06-2022
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
- Multitasking and organization
- Decision-making
- Troubleshooting
- Allergen awareness
- Recipe development
- Cake decorating
- Dough handling
Timeline
Crew Member
McDonald's Restaurant
09.2025 - 11.2025
Housekeeper
Baymont By Wyndham
03.2025 - 06.2025
Ride Operator
JM Halloween
09.2020 - Current
High School Diploma -
St. Clair High School
No Degree - Culinary Arts
St. Clair Technical Center