Kacia Pretty

Pre-Arranged Funeral and Cemetery Sales; Assisting families in selecting the fitting final resting place and services for themselves and other loved ones prior to passing and at the time of need. Creating contracts, completing burial authorizations, ensuring 100% customer satisfaction, clientele management, after care follow up and customer outreach, consistently exceeding sales goals and writing over $1 million in sales annually.

Studying and testing for Federal and State Licenses (Series 7 & 66) and Life Producer License.

Oversee daily operation of car title loan store. Manage staff, appraise vehicles, approve or deny loans, file audits, budget reviews.

Oversee daily operations of multiple retail stores, created the coaching and development program used for all Wynn owned retail stores, lead bi-weekly new hire sales and cash register trainings and annual anti-money laundering certification classes, developed and lead a 2 day train the trainer class teaching Managers how to coach their teams, Retail Executive on duty over all stores when Directors were off. Managed up to 20 commission sales associates, cashiers an stock team members.