Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Williams

Meridian,ID

Summary

Accomplished Brand Manager at Stanton Optical with a proven track record of fostering customer loyalty and exceeding sales targets. Expert in complaint resolution and strategic planning, demonstrating a team player mentality and a goal-oriented mindset. Achieved significant milestones in customer satisfaction and sales growth through effective leadership and innovative marketing strategies.


Overview

24
24
years of professional experience

Work History

Family Service Advisor

Precoa
08.2021 - Current
  • Educated customer on the importance of funeral pre-planning, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Brand Manager

Stanton Optical
08.2020 - 08.2021
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
  • Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
  • Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.

Territory Manager

Acosta Sales & Marketing
06.2000 - 10.2015
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

MBA - Business

University of Idaho
Boise, ID
08-2017

Bachelor of Science - Environmental Science

University of Phoenix
Tempe, AZ
06-2014

Skills

  • Team player mentality
  • Complaint resolution

Timeline

Family Service Advisor

Precoa
08.2021 - Current

Brand Manager

Stanton Optical
08.2020 - 08.2021

Territory Manager

Acosta Sales & Marketing
06.2000 - 10.2015

MBA - Business

University of Idaho

Bachelor of Science - Environmental Science

University of Phoenix

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Sarah Williams