Merlee Bryan

Customer service. Assisting at need families with all necessary procedures to complete burial and funeral arrangements. Meeting with individuals and families interested in prearrangements. Completing various contracts and payment arrangements. Community outreach and speaking events.

• Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
• Maintained high customer satisfaction standards to meet or exceed targets.

• Customer Service, Property Management, Daily/Monthly/Quarterly reports, Collections, Auctions, All responsibility of individual store and extending support to additional stores in district including TN & MS. Customer transactions and contracts for commercial storage and parking.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.

• Implemented artistic vision to give art purpose and meaning with social events.
• Maximized project efficiency with meticulous attention to deadlines.
• Elevated brand awareness by creating visually striking marketing materials for print and digital campaigns.
• Freelance Graphic & illustration
• Field Art Restorations and conservation.
• Delivered consistent visual messaging across multiple channels, including email marketing campaigns, website banners, and print collateral.
• Contributed to creative process through original ideas and inspiration.

• Customer service and Catalog orders.
• Handled transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Merchandising and inventory.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.