Kacie Andrews
Manor
Summary
Experienced Clinical Director Nurse with 7+ years of experience with success in leading clinical teams, quality improvement, healthcare operations, and managing 30+ team members.
Clinical services leader with proven ability to drive quality patient care and optimize operational efficiency. Strong focus on team collaboration, ensuring seamless integration of clinical practices and staff development. Skilled in strategic planning, regulatory compliance, and patient-centered care, adaptable to shifting priorities and demands. Recognized for leadership in fostering results-driven environment and enhancing service delivery.
Experienced with clinical operations management, ensuring delivery of high-quality patient care. Utilizes strategic planning and team leadership to drive continuous improvement in clinical settings. Track record of fostering collaborative environments and meeting organizational goals effectively.
Problem-solving Clinical Director qualified to manage health regulations, perform patient care and further motivate talented staff. Enthusiastic professional with background affecting positive patient outcomes, finding creative solutions to administrative issues and interacting with diverse personalities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Clinical Services
Carefor
Austin, TX
08.2025 - Current
- Assessed patient needs, ensuring appropriate resources and services aligned with individual health goals.
- Coordinated patient care plans, enhancing communication among interdisciplinary teams.
- Monitored treatment progress, adjusting care strategies to optimize outcomes and enhance patient satisfaction.
- Educated patients and families on disease management, promoting adherence to treatment plans and improving quality of life.
- Developed discharge plans, facilitating smooth transitions from hospital to home or other care settings.
- Collaborated with healthcare providers to streamline processes and improve overall efficiency in case management operations.
- Mentored junior staff on best practices in case management, fostering professional development within the team.
- Implemented quality improvement initiatives, driving enhancements in patient care delivery and operational effectiveness.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
RN Case Manager
Carefor
03.2025 - Current
- Case Manager of 5+ patients with coordination of care with staff members and team members
- IDG collaboration with multiple doctors and colleagues
- Effective communication with families, medical team, and patients
- End-of-life care for terminally ill patients
RN Case Manager
Kindful Health
03.2025 - 07.2025
- Case Manger of 15 patients with coordination of care with staff members and team members
- End-of-life care for terminally ill patients including symptom management
- Effective communication with families, medical team, and patients
- IDG collaboration with multiple doctors and colleagues
Clinical Director
Aspen Hospice and Palliative Care
05.2022 - 07.2024
- Oversight of 30+ team members including CNA’S, RN’s and LVN’s
- Worked with sales and nursing to build census from 40 to 130+ patients
- IDG Collaboration between multiple doctors
- Chart audits, yearly evaluations, supervisory visits
- Streamlined workflow to meet 100% HIS rate
- Conflict resolution between staff, families, facilities
RN Case Manager
Aspen Hospice and Palliative Care
05.2020 - 08.2022
- Collaboration of care with Chaplain, MSW, and other healthcare professionals
- Case Manager for 15+ patients for symptom management, wound care, change in condition, and end-of-life care
- IDG collaboration with healthcare professionals to maintain quality of care
Health Service Director LVN
Cedar Ridge
07.2017 - 10.2020
- Charge Nurse for oversight of 55 residents and 15+ staff members
- Communication daily with staff, physicians, and other health professionals
- Medication management, daily narcotics counts
- Chart audits, staff evaluations, admissions, and end-of-life care
LVN
Wesleyan Nursing
08.2017 - 02.2020
- Charge nurse of 6+ team members with rotation schedules between rehab, memory care, and LTC
- Communication and coordination of care with physicians, staff members, and other healthcare professionals.
- Tube feeds, nephrostomy care, daily wound care
- Administered medications as directed by physician
Education
Bachelor of Science - Business
Texas State University
San Marcos12-2014
RN - undefined
Galen College
01-2020
Bachelor of Science - Nursing
University of Texas
Arlington, TX03-2025
Master of Science - Nursing
The University of Texas At Arlington
Arlington, TX05-2028
Skills
- ACLS
- BLS
- Trach/ Vent
- GTube/Jtube
- Wound Care
- Clinical leadership
- Patient safety
- Healthcare management
- Quality improvement
- Staff development
- Clinical supervision
- Patient care
Accomplishments
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- LVN License
- RN license
Timeline
Director of Clinical Services
Carefor
08.2025 - Current
RN Case Manager
Carefor
03.2025 - Current
RN Case Manager
Kindful Health
03.2025 - 07.2025
Clinical Director
Aspen Hospice and Palliative Care
05.2022 - 07.2024
RN Case Manager
Aspen Hospice and Palliative Care
05.2020 - 08.2022
LVN
Wesleyan Nursing
08.2017 - 02.2020
Health Service Director LVN
Cedar Ridge
07.2017 - 10.2020
RN - undefined
Galen College
Bachelor of Science - Business
Texas State University
Bachelor of Science - Nursing
University of Texas
Master of Science - Nursing
The University of Texas At Arlington