Kacie Carpenter

• Enhanced the accuracy of diagnostic coding by thoroughly reviewing physician notes and applying appropriate ICD-10 codes as needed.
• Reviewed medical records and clinical documentation for completeness and accuracy with cross-functional teams to align goals and ensure case success.
• Monitored patient progress and adjusted care plans as needed for the best possible results.
• Ensure documentation supports diagnoses, procedures, treatments, and level of care.
• Drafted legal documents based on patient care needs due to physical and mental injuries from motor vehicle accidents, slip and falls, and workman's compensation claims.
• Enhanced patient well-being by developing comprehensive care plans tailored to individual needs.
• Implemented creative solutions for complex cases involving multiple service providers or conflicting goals among stakeholders.
• Conducted ongoing assessments of client needs, adjusting care plans proactively in response to changing circumstances.

-Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods and identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural
costs.
-Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
-Developed and implemented comprehensive case management plans to address client needs and goals while collaborating with an interdisciplinary team to determine timely delivery of services.
-Evaluated treatment plans against individual goals and healthcare standards while monitoring clients' progress and tracked client services to provide crisis interventions.
-Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
-Participated in patient and family planning process, as well as provided instructions and addressed question and concerns and referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
-Authored clinical notes and updates to be reviewed by patient's primary physician while also verifying legibility of patient clinical notes and updates prior to review by primary physicians.
-Effectively communicated with physicians regarding patient needs, performance, medications and changes while assessing patients and documenting history of current and previous conditions, diseases and injuries along with medications currently being taken.

• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Implemented care plans for patient treatment after assessing physician medical regimens.

-Maintained quality care and comfort for patients with heart failure, pulmonary diseases, oncological needs, renal failure, and telemetry monitoring at 441 bed facility.

- Enhanced patient satisfaction through effective communication and compassionate care.

• Contributed to the development of evidence-based practice guidelines, promoting best practices within the facility''s nursing staff.
• Conducted comprehensive assessments, identifying changes in condition requiring intervention or escalation of care.
• Established trust with diverse patient populations, employing cultural sensitivity when delivering culturally competent nursing care.
• Participated actively in quality improvement initiatives aimed at enhancing overall patient experience within the facility.

• Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
• Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
• Coordinated facility maintenance to ensure a clean, comfortable environment for patients and staff members alike.
• Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
• Negotiated contracts with vendors for cost-effective procurement of medical supplies and equipment.
• Increased staff productivity by providing training, guidance, and performance evaluations.
• Established strong relationships with referral sources to increase patient volume at the practice consistently over time.
• Streamlined office operations by implementing efficient administrative systems and procedures.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.