Kacie Coleman
Kissimmee,FL
Summary
Obtaining full time employment is my objective using the skills I have obtained thus far. I am also willing to learn new skills and techniques as technology changes. I am willing to accept an entry level position. I would appreciate the opportunity to prove myself as a valued employee and team player. I have a strong work ethic. I am dependable, loyal and responsible with valuable experience and knowledge that would be a definite asset to any company and it's future success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cleaner Supervisor
Krystal Clean Windows and More
05.2018 - Current
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Used time management and efficient cleaning methods to meet deadlines.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Server
Longhorns Steakhouse
05.2021 - 10.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Utilities Cleaner
Longhorn Steakhouse
05.2021 - 10.2024
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Assisted in inspections and audits, ensuring compliance with industry regulations and standards.
- Exhibited strong problem-solving abilities when faced with unexpected challenges during routine cleaning tasks.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Tile Setter
Two Chics and a Toolbox
06.2015 - 05.2018
- Reviewed blueprints and specifications to determine labor and materials that would be required to complete tiling project.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Performed regular maintenance on tools and equipment to ensure optimal functionality during each project.
Laborer
A1 Action Underground Utilities
12.2011 - 03.2013
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Improved safety measures for excavation projects by consistently marking and mapping the locations of underground utilities.
- Assisted in the installation of underground utilities, contributing to the overall success of each project.
- Assisted in the installation of underground utilities by following precise measurements and guidelines provided by supervisors.
- Assisted in the installation of underground utilities, ensuring proper alignment and secure connections for optimal functionality.
Office Manager
Fremont Inn
09.2010 - 09.2012
- Bookkeeping
- Cash handling
- Supervised housekeeping
- Excel
- Data entry
Crew
Hardees Restaurant
12.2009 - 08.2010
- Customer service
- Cash handling
- Food prep and cook
Night Shift Manager
Checkers Restaurant
11.2007 - 12.2009
- Customer service
- Supervise and train employees
- Cash handling
Deserts and Salads/Server
The Gift Mill Restaurant & Gift Shoppe
11.2006 - 09.2009
- Prep daily menu items
- Greet and serve customers
- Closed facility nightly
Education
High School Diploma - GED
Lake Gibson Sr. High
Lakeland, Florida06.1993
Skills
- MS Word
- MS Excel
- Customer service
- Cleaning and sanitation
- Attention to detail
- Computer skills
- Courteous and professional
- MS office
- Multitasking and organization
- Verbal and written communication
- Inventory and stocking
- Point of sale operation
- Shipment processing
- Problem-solving abilities
Certification
Certified Food Safety Manager, 11/12/09
References
- Robert Watson-
- (863)594-8317
- Eric Gullo-
- (833) 792-4418
- Kimberly Williamson-
- (656) 234-6957
- Justin Gibbs-
- (912) 602-4702
Timeline
Server
Longhorns Steakhouse
05.2021 - 10.2024
Utilities Cleaner
Longhorn Steakhouse
05.2021 - 10.2024
Cleaner Supervisor
Krystal Clean Windows and More
05.2018 - Current
Tile Setter
Two Chics and a Toolbox
06.2015 - 05.2018
Laborer
A1 Action Underground Utilities
12.2011 - 03.2013
Office Manager
Fremont Inn
09.2010 - 09.2012
Crew
Hardees Restaurant
12.2009 - 08.2010
Night Shift Manager
Checkers Restaurant
11.2007 - 12.2009
Deserts and Salads/Server
The Gift Mill Restaurant & Gift Shoppe
11.2006 - 09.2009
Certified Food Safety Manager, 11/12/09
High School Diploma - GED
Lake Gibson Sr. High
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