KACIE GEORGE
Buffalo,NY
Summary
Detail-oriented and adaptable professional with over 10 years of experience in production management and client services. Skilled in organizing daily operations, maintaining accurate records, and supporting leadership goals. Strong communication skills, and proven ability to multitask in fast-paced environments. Seeking to transition into an administrative role where organizational and interpersonal strengths can contribute to efficiency and team success.
Overview
17
17
years of professional experience
Work History
Pastry Sous Chef
The Buffalo Club
Buffalo, NY
04.2018 - Current
- Monitored production schedules to meet service demands effectively.
- Assisted executive chef in creating menus that reflect seasonal produce as well as changing customer tastes.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Managed inventory of baking supplies and ingredients, reducing waste.
- Offered exceptional customer service, handling special dessert requests and dietary restrictions.
Department Manager
Ohlson's Bakery and Cafe
Clarence, NY
06.2015 - 04.2018
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
- Managed weekly inventory, created production lists, and placed supply orders.
- Coordinated customer orders and consultations, requiring strong organizational and communication skills.
- Supervised staff in production and task execution.
Create-A-Cake Coordinator
Wegmans Alberta Drive Bakery
Amherst, NY
04.2014 - 06.2015
- Managed floor production and delegated tasks to employees.
- Maintained accurate records of inventory, waste, and product quality.
- Handled customer service issues and ensured a positive client experience.
- Served on the store Safety Team, attending weekly meetings and conducting safety audits across departments.
Retail Supervisor
Brioso by Butterwood
Williamsville, NY
10.2013 - 04.2014
- Scheduled employee shifts and maintained staffing needs.
- Managed product inventory and supply orders.
- Handled cash register operations and processed customer transactions.
- Organized deliveries and maintained quality control.
Team Member
Butterwood Desserts
Buffalo, NY
01.2009 - 01.2013
- Managed high-volume production while maintaining organization and attention to detail.
- Monitored stock levels and handled client orders.
Education
BBA - Technology Management
Alfred State SUNY College of Technology
Alfred, NY01.2012
AAS - Baking & Production Management
Alfred State SUNY College of Technology
Alfred, NY01.2010
Advanced Regents Diploma -
Holland High School
Holland, NYSkills
- Records and inventory control
- Production scheduling
- Attention to detail and organization
- Customer relationship management
- Written and verbal communication
- Adaptability and quick learning
- Multitasking and time management
Timeline
Pastry Sous Chef
The Buffalo Club
04.2018 - Current
Department Manager
Ohlson's Bakery and Cafe
06.2015 - 04.2018
Create-A-Cake Coordinator
Wegmans Alberta Drive Bakery
04.2014 - 06.2015
Retail Supervisor
Brioso by Butterwood
10.2013 - 04.2014
Team Member
Butterwood Desserts
01.2009 - 01.2013
BBA - Technology Management
Alfred State SUNY College of Technology
AAS - Baking & Production Management
Alfred State SUNY College of Technology
Advanced Regents Diploma -
Holland High School