Kacie Hunter
Fonda,NY
Summary
Motivated professional with a strong background in customer service and operations. Demonstrates effective communication with teams and clients, is adept at managing priorities during busy periods, and increases sales through upselling. Ready to leverage interpersonal skills in a bank role.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Bartender & Server
Lanzi's Establishments
01.2023 - 08.2026
- Boosted daily sales through effective upselling of food and beverage options
- Delivered attentive customer service in fast-paced restaurant, enhancing guest experience
- Created a friendly atmosphere for guests in a busy restaurant that encouraged repeat business and satisfied customers
Accounts Receivable
Cranesville Block Co.
01.2022 - 01.2023
- Processed incoming payments and managed Accounts Receivable deposits with precision and confidentiality
- Streamlined entry and organization of truck time cards across multiple company locations
- Resolved ticket discrepancies through effective communication with site managers and field employees
Assistant Manager
Astoria Landing
01.2021 - 01.2022
- Managed daily operations and coordinated large-scale events, including weddings and parties, to ensure seamless execution and high guest satisfaction
- Balanced responsibilities in staffing, customer service, and onsite problem-solving to maintain smooth operations during events
- Assigned staff roles and organized server shifts to provide timely service during high-volume events
Education
Associates Degree - Business Management, Accounting
FULTON MONTGOMERY COMMUNITY COLLEGE
Johnstown01-2021
Skills
- Upselling techniques
- Event planning
- Client communication
- Time management and multitasking
- Adaptability and quick learning
- Excel proficiency and typing skills
- Financial transaction processing
- Licensed health insurance agent in NYS
Job Title
Banker
Certification
- Sell Health Insurance in NYS
Timeline
Bartender & Server
Lanzi's Establishments
01.2023 - 08.2026
Accounts Receivable
Cranesville Block Co.
01.2022 - 01.2023
Assistant Manager
Astoria Landing
01.2021 - 01.2022
Associates Degree - Business Management, Accounting
FULTON MONTGOMERY COMMUNITY COLLEGE