KACIE M. BAKER
Bridge City
Summary
Healthcare professional skilled in enhancing patient experiences through effective communication and collaboration. Known for building strong relationships within medical teams and streamlining workflow processes to improve efficiency. Committed to maintaining high standards of care and adapting to evolving healthcare needs.
Overview
23
23
years of professional experience
Work History
Cath Lab Radiology Tech
Baptist Hospital of Southeast Texas
Beaumont
12.2025 - Current
- Operated advanced imaging systems to assist in cardiac catheterization procedures.
- Performed diagnostic imaging procedures including X-rays to assist in patient diagnosis.
- Ensured compliance with safety protocols and radiation protection standards during imaging processes.
- Conducted quality assurance checks to uphold high standards of image clarity and diagnostic reliability.
- Collaborated with healthcare teams to ensure optimal patient care during procedures.
- Demonstrated critical thinking and problem-solving skills during patient care in high-pressure situations, ensuring patient safety and care quality.
- Educated patients on procedural expectations and post-operative care, enhancing patient understanding and comfort.
- Streamlined workflow processes, increasing laboratory efficiency and reducing delays in patient care.
Radiology Technician and Medical Assistant
Beaumont Bone & Joint Institute
Beaumont
07.2025 - 12.2025
- Collaborated with radiologists to ensure high-quality image acquisition and interpretation.
- Operated advanced imaging equipment for accurate diagnostic imaging.
- Maintained patient safety protocols during imaging procedures to minimize exposure risks.
- Calibrated and adjusted radiologic equipment to maintain high-quality images and ensure optimal performance.
- Implemented process improvements to enhance workflow efficiency and reduce turnaround times.
- Assisted in training new staff on imaging techniques and safety standards.
- Streamlined scheduling process for radiology appointments to reduce patient waiting times.
- Delivered compassionate care during biopsies and injections, effectively easing patient anxiety.
- Adhered to all HIPAA regulations when handling patient information, maintaining strict confidentiality and ethical standards throughout the workplace.
Physician Liaison
Christus Health
Beaumont
05.2023 - 07.2025
- Implemented a strategic plan to grow the practice's network of referring providers, resulting in higher overall revenue.
- Enhanced the overall efficiency of the referral process by implementing new software solutions for tracking patient data.
- Developed a tracking system for key performance indicators related to physician referrals, supporting informed decision-making on resource allocation.
- Established a strong rapport with local healthcare organizations, creating opportunities for collaboration and cross-referrals between practices.
- Facilitated coordination of care among patients, families, and medical professionals, ensuring seamless treatment processes.
- Collaborated with marketing teams to create targeted materials that effectively promoted services offered by the practice or hospital.
- Developed highly effective communication, interpersonal and persuasion skills, which were used for interacting with people of all different backgrounds and cultures.
Radiologic Technologist
Christus Health
Beaumont
06.2020 - 05.2023
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted patients with basic care requirements to enhance comfort and support healthcare delivery.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Sanitized and restocked exam rooms and medical equipment to ensure readiness for patient care.
Field Service Representative
DJO Global - Beaumont Bone & Joint
Beaumont
10.2018 - 03.2020
- Delivered customer service to clinics, physicians, therapists, and patients by addressing questions and resolving issues of moderate to complex scope.
- Acted as liaison to facilitate communication between customers and sales team.
- Performs functional brace measuring and fitting as prescribed by the physicians of the clinic.
- Coordinated with patients for follow-up fitting appointments.
- Verified completion of DJO measuring forms and Insurance Billing Information forms to ensure accurate functional brace fitting.
- Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
- Trained office staff on inventory maintenance practices to ensure compliance with OSHA regulations.
- Educated staff members on DJOHS policies and procedures.
- Orthopedic bracing with brands such as DonJoy, Aircast, Procare, and Exos.
Radiologic Technologist
Christus Health- Beaumont Bone & Joint
Port Arthur
04.2015 - 07.2018
- Reviewed physicians' orders to determine patients' medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Positioned x-ray equipment according to imaging needs.
- Used beam-restrictive devices and patient shielding techniques to minimize patients' exposure to radiation.
- Educated patients on procedures to reduce anxiety and enhance cooperation during imaging.
- Enforced compliance with hospital policies and procedures, including HIPAA.
- Implemented infection control protocols to ensure patient safety and compliance.
- Identified and implemented process improvements to enhance operational efficiency in the department.
- Verified insurance coverage and obtained pre-authorizations.
- Coordinated with facilities to set up surgeries for Orthopedic Surgeons.
- Reviewed medical histories and current information to provide accurate information to surgeons.
Radiologic Technologist
Orthopedic Associates Inc
Evansville
01.2012 - 05.2012
- Operated C-arm imaging equipment during surgical procedures, facilitating real-time imaging for enhanced surgical outcomes.
- Performed diagnostic X-rays on orthopedic cases, ensuring accurate imaging for patient evaluation.
- Collaborated with orthopedic team for Evansville Icemen Professional Hockey Team, supporting imaging needs for player health and recovery.
- Trained in Digital Radiography.
Medical Assistant
Kagan, Jugan & Associates
Fort Myers
01.2008 - 01.2012
- Diagnostic X-ray for orthopedic cases.
- Operated C-arm during surgical procedures, improving imaging quality for accurate diagnoses.
- Trained in Digital Radiography, enabling efficient and accurate imaging processes.
- Experienced in Electronic Medical Records. Trained in Cast application.
- Surgery Authorizations and referrals.
- Supported orthopedic team for Minnesota Twins, MLB Spring Training, Fort Myers Miracle, and Florida Everblades Hockey Team, contributing to player health and performance.
Radiologic Technologist
OPREX Surgery Center
Beaumont
01.2007 - 01.2008
- Operated C-arm during pain management and orthopedic procedures to support diagnostic imaging and patient care.
- Performed diagnostic imaging procedures using advanced radiologic technology.
- Ensured patient safety by following established protocols and guidelines.
- Collaborated with healthcare team to develop effective patient care plans.
Radiologic Technologist
Beaumont Bone & Joint Mid County
Port Arthur
01.2006 - 01.2007
- Performed Diagnostic X-ray.
- Managed pre-certification processes for insurance companies to ensure approval for surgeries and MRIs.
- Coordinated scheduling for MRIs and surgeries to streamline patient flow.
- Coordinated patient referrals to ensure timely access to specialists.
- Handled high patient volume in office, maintaining efficiency and patient satisfaction.
- Performed telephone triage.
- Documentation and record maintenance.
- Assisted with casting, stitch, and staple removal under physician supervision.
- Worked as team Orthopedic for Texas Wildcatter Hockey Team, ECHL, Beaumont Drillers, Arena Football team.
Radiologic Technologist
Beaumont Bone & Joint
Beaumont
01.2004 - 01.2006
- Operated C-arm during orthopedic surgeries to ensure precise imaging for optimal patient outcomes.
- Performed diagnostic imaging procedures using advanced radiologic technology.
- Maintained equipment and ensured compliance with safety standards.
- Collaborated with physicians to develop imaging protocols tailored to patient needs.
Education
Radiologic Technician -
Memorial Herman School of Radiologic Science
Beaumont, TX01-2004
Skills
- Advanced life support
- Medical terminology
- Patient-focused care
- Clinical training support
- Physician relationships
- Client relationships
- Product presentation
- Extremely organized
- Adaptability to change
- Relationship building
- Rapport building
- Self-motivated
Timeline
Cath Lab Radiology Tech
Baptist Hospital of Southeast Texas
12.2025 - Current
Radiology Technician and Medical Assistant
Beaumont Bone & Joint Institute
07.2025 - 12.2025
Physician Liaison
Christus Health
05.2023 - 07.2025
Radiologic Technologist
Christus Health
06.2020 - 05.2023
Field Service Representative
DJO Global - Beaumont Bone & Joint
10.2018 - 03.2020
Radiologic Technologist
Christus Health- Beaumont Bone & Joint
04.2015 - 07.2018
Radiologic Technologist
Orthopedic Associates Inc
01.2012 - 05.2012
Medical Assistant
Kagan, Jugan & Associates
01.2008 - 01.2012
Radiologic Technologist
OPREX Surgery Center
01.2007 - 01.2008
Radiologic Technologist
Beaumont Bone & Joint Mid County
01.2006 - 01.2007
Radiologic Technologist
Beaumont Bone & Joint
01.2004 - 01.2006
Radiologic Technician -
Memorial Herman School of Radiologic Science