Kacie Pexton
Spanish Fork,UT
Summary
Experienced and organized employee with excellent communication and problem-solving skills. I am a dedicated and customer-focused individual looking to utilize my exceptional communication, problem-solving, and project management skills to deliver outstanding client and organizational experiences.
Overview
6
6
years of professional experience
Work History
SOLUTIONS SPECIALIST II
Qualtrics
03.2022 - 03.2024
- Collaborated with Corporate, Enterprise, and Academic Sales Teams to deliver exceptional research solutions.
- Monitored and ensured the success of research projects for multiple high-tier accounts.
- Supported on over $6MM in revenue for Research Services Sample during my first year.
- Delivered projects at 10-15% higher margins than initially scoped, while maintaining a project win rate of 60% or higher.
- Provided support for pre-sales tasks such as vendor project scoping, quote proposal creation, contract development with the legal team, and coordination of project delivery.
SOCIAL MEDIA SPECIALIST/EVENT MANAGER
Lakanto
05.2021 - 02.2022
- Assisted with the management of various social media platforms and advertising campaigns.
- Drove customer engagement by actively responding to comments and direct messages, maintaining a consistent brand voice.
- Managed end-to-end event operations, including pre-planning, on-site logistics, and post-event analysis.
- Collaborated with sales and marketing to develop cross-functional event goals and objectives.
- Organized event logistics to ensure smooth operations for staff, transportation, and team accommodations.
WHOLESALE ACCOUNT & CUSTOMER SERVICES COORDINATOR
Lakanto
08.2020 - 05.2021
- Provided support to wholesale and retail clients through phone and email.
- Managed international wholesale clients and fostered professional relationships through scheduling and attending meetings, preparing export documents, and overseeing logistics.
- Implemented streamlined processes to optimize team performance.
- Worked closely with sales team to participate in virtual events, store visits, and effectively distribute samples for category reviews.
Head Florist
Cary's Designs Floral
09.2017 - 04.2020
- Designed and arranged flower arrangements for a wide range of occasions, including weddings, funerals, and events.
- Developed effective working relationships with event planners resulting in timely delivery of high quality designs.
- Engaged in consultations with clients regarding their event's floral objectives.
- Maintain optimal stock levels by closely tracking inventory and coordinating orders with wholesale vendors, all while keeping well within the allocated budget.
Education
Bachelor of Science - Business Management
Southern Utah University
05.2022
Skills
- Project management
- Social media marketing
- Event strategy and logistics
- Venue and travel coordination
- Organizational skills
- Customer service
- Strategic thinking
- Attention to detail
- Verbal and written communication
- Inventory management
- Document and presentation preparation
Timeline
SOLUTIONS SPECIALIST II
Qualtrics
03.2022 - 03.2024
SOCIAL MEDIA SPECIALIST/EVENT MANAGER
Lakanto
05.2021 - 02.2022
WHOLESALE ACCOUNT & CUSTOMER SERVICES COORDINATOR
Lakanto
08.2020 - 05.2021
Head Florist
Cary's Designs Floral
09.2017 - 04.2020
Bachelor of Science - Business Management
Southern Utah University
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