Enthusiastic Gaming Attendant with excellent guest relation skills. Highly skilled in game operations and equipment maintenance. Fast learner with customer-focused attitude. Quick and proficient computer skills.
Overview
9
9
years of professional experience
Work History
Gaming Attendant
Parx Casino
Shippensburg, PA
01.2023 - Current
Handled customer complaints professionally while providing solutions in a timely manner.
Communicated effectively with co-workers regarding upcoming events, promotions, and other activities.
Assisted with various promotions
Firm understanding and knowledge with ASCS
Automation Technician
Procter & Gamble Co
Shippensburg, PA
10.2019 - 11.2022
Proficiency with key Microsoft Suite Tools eg. Outlook, Excel, Word etc.
Monitored system performance data using several systems
Created detailed documentation for automation processes and procedures.
Trained operators on how to use automated equipment safely and effectively.
Office Associate
Kmart, Sears Holding
Mill Hall, PA
08.2015 - 03.2017
Prepared daily store deposits; Reconciled all tills; daily lottery balancing and ordering
Organized filing system for documents such as invoices, contracts, and reports.
Inputted data into computer systems in an accurate and timely manner.
Education
Some College (No Degree) - Psychology
Lock Haven University of Pennsylvania
Lock Haven, PA
Skills
Patience and Empathy
Promotions and Events
Quick Decision Making
Responsible gambling practices
Strong Work Ethic
Time Management
Flexible Schedule
Multitasking
Volunteer
CMYFC Cheer Commissioner (2013)
Collected, managed, organized all personal information of children and their parents
Use of Microsoft systems (excel, word, etc)
Assisted board members with all fundraisers, events, games