Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kacie Washburn

King City,MO

Summary

Dedicated member service representative with strong communication and problem-solving skills. Proven ability to manage member accounts and enhance customer satisfaction through effective collaboration and attention to detail. Customer-centered, helpful, and kind professional with an extensive background maintaining customer satisfaction and contributing to company success goals.

Overview

37
37
years of professional experience

Work History

Member Service Representative II

American Angus Association®
Saint Joseph, Missouri
05.2023 - Current

Elementary Education Teacher

King City R-I
King City , MO
08.1999 - 05.2023
  • Second Grade Classroom Teacher
  • Reading Recovery/Title Reading Teacher

Elementary Education Teacher

Richmond R-IV School District
Richmond, MO
08.1995 - 05.1999
  • First Grade Classroom Teacher
  • Third Grade Classroom Teacher

Legal Secretary

Robert B. Van Wyck Law Firm
Flagstaff , AZ
08.1991 - 06.1995

Legal Secretary Assistant

Mangum, Wall, Stoops & Warden
Flagstaff, AZ
08.1989 - 08.1991

Education

Master of Arts - Curriculum Design And Instruction

Webster University
Saint Louis, MO
05-1998

Bachelor of Arts - Elementary Education

Northern Arizona University
Flagstaff, AZ
05-1995

Bachelor of Arts - Special Education

Northern Arizona University
Flagstaff, AZ
05-1995

Skills

  • Membership processing and account management
  • Customer support and inbound call management
  • Data entry and software navigation
  • Attention to detail
  • Time management
  • Problem solving
  • Team collaboration
  • Effective communication
  • Industry knowledge
  • Patience and focus
  • Interpersonal communication

Timeline

Member Service Representative II

American Angus Association®
05.2023 - Current

Elementary Education Teacher

King City R-I
08.1999 - 05.2023

Elementary Education Teacher

Richmond R-IV School District
08.1995 - 05.1999

Legal Secretary

Robert B. Van Wyck Law Firm
08.1991 - 06.1995

Legal Secretary Assistant

Mangum, Wall, Stoops & Warden
08.1989 - 08.1991

Master of Arts - Curriculum Design And Instruction

Webster University

Bachelor of Arts - Elementary Education

Northern Arizona University

Bachelor of Arts - Special Education

Northern Arizona University
Kacie Washburn