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Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Personable Member Services Representative II offering 30 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Personable Leadership professional offering ten plus years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Dedicated Member Service Representative with proven skills in customer relationship management, loan processing, and effective communication. Committed to enhancing member satisfaction through attentive service and problem resolution.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Kacie Washburn

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Member Service Representative II

Elementary Education Teacher

Elementary Education Teacher

Legal Secretary

Legal Secretary Assistant

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Master of Arts - Curriculum Design And Instruction

Bachelor of Arts - Elementary Education

Bachelor of Arts - Special Education

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Member Service Representative II

Elementary Education Teacher

Elementary Education Teacher

Legal Secretary

Legal Secretary Assistant

Master of Arts - Curriculum Design And Instruction

Bachelor of Arts - Elementary Education

Bachelor of Arts - Special Education

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