Kacie West
Alpharetta,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable about body treatment options and facility maintenance activities, including managing rooms, equipment, and spa inventory. Bringing many years of service and spa experience. Hard working Esthetician School Graduate awaiting Licensure after passing both State Board exams.
Overview
3
3
years of professional experience
Work History
Spa Attendant
Woodhouse Day Spa
Alpharetta , Georgia
2023.03 - Current
- Provided customer service and support to guests in the spa area.
- Stocked towels, linens, robes and other amenities in the locker rooms.
- Monitored guest flow through the facility to ensure smooth operations throughout shifts.
- Ensured cleanliness of all equipment and supplies used in treatments.
- Managed beginning and end-of-day procedures, as well as shift changes and special projects.
- Collected soiled linens from treatment rooms and restocked closets and bathrooms.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Receptionist
ForEyes
Duluth , GA
2021.05 - 2023.12
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted with special projects assigned by management when required.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
Esthetics
Lovett Beauty School
Norcross, GA2023-12
High School Diploma -
Duluth High School
Duluth, GA2019-05
Skills
- Appointment Scheduling
- Reception Management
- Guest Engagement
- Opening and closing procedures
- Client Records Management
- Cleaning and sanitation
- Laundry Management
- Guest Relations
- Office Management
- Business operations understanding
- Scheduling appointments
- Supply Management
- Time Management
- Meticulous and organized
Timeline
Spa Attendant
Woodhouse Day Spa
2023.03 - Current
Receptionist
ForEyes
2021.05 - 2023.12
Esthetics
Lovett Beauty School
High School Diploma -
Duluth High School
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