Summary
Overview
Work History
Education
Skills
Certification
Quote
Software
Timeline
Generic
Kaci Lehman

Kaci Lehman

Nashville,TN

Summary

Quality Control Supervisor with a track record of improving processes and ensuring equipment meets the highest standards. Experienced in managing QC operations, supporting cross-departmental projects, and driving improvements that boost efficiency and reliability. Recognized for being a collaborative leader who adapts quickly and delivers consistent, dependable results.

Overview

10
10
years of professional experience

Work History

QC Supervisor

PixelFLEX
11.2021 - Current
  • Lead QC team in testing, troubleshooting, and preparing LED systems for live events, ensuring quality and reliability.
  • Coordinate between Sales, Operations, and TSD to align on demos, projects, and client needs for seamless execution.
  • Develop and implement QC processes and checklists, reducing rework and improving on-time delivery.
  • Train and mentor technicians while enforcing safety, accountability, and continuous improvement across the team.


A/V Technician

Freelance
01.2016 - Current
  • Implemented backup solutions and maintained A/V equipment, ensuring smooth operation during high-profile events.
  • Trained new technicians and improved team efficiency through proper system setup and maintenance.
  • Coordinated with venue staff and cross-functional teams to support successful event execution across multiple clients, including Klock Entertainment, Messiah University, IATSE 98, CrewOne Nashville, and Hersheypark.

Assistant Promotions Director; Remote/Tech Crew

iHeartRadio
03.2017 - 12.2020
  • Supported live radio events and concerts, coordinating logistics and assisting talent on-site.
  • Managed merchandise setup, prize distribution, and support staff scheduling to ensure smooth event execution.
  • Maintained daily communications with office staff, bridging between promotions, talent, and sales teams.

Education

BA - Music Business

Messiah College
Mechanicsburg, PA
12.2019

Semester 35 - undefined

Contemporary Music Center
Nashville, TN
11.2018

Skills

  • Coordinating daily operations and quality control planning
  • Customer-focused technical assistance
  • Highly organized with time, documentation, and resource management
  • Skilled in audio equipment (analog & digital consoles, speakers, and related systems)
  • Experienced in video wall assembly, design, and Resolume
  • Experienced in lighting design and assembly
  • Proficient in Microsoft Office
  • Operations Management Certification - [August 2025]
  • Accounting Foundations Certification -[ August 2025]

Certification

Operations Management (Great Learning Online) - August 2025

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Software

Wrike

Microsoft Office

Protools

FLEX Rental Solutions

Timeline

QC Supervisor

PixelFLEX
11.2021 - Current

Assistant Promotions Director; Remote/Tech Crew

iHeartRadio
03.2017 - 12.2020

A/V Technician

Freelance
01.2016 - Current

Semester 35 - undefined

Contemporary Music Center

BA - Music Business

Messiah College

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