Kacper Rozum
Palatine,IL
Summary
Dynamic leader with a proven track record at KD Market, enhancing store sales through strategic marketing and merchandising. Expert in sales leadership and team building, adept at maximizing profitability and fostering vendor relationships. Successfully mentored staff, driving operational excellence and customer satisfaction without exceeding budgetary limits.
Overview
7
7
years of professional experience
Work History
Store Manager
Caputo's Fresh Market
06.2024 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
Store Director
KD Market
07.2018 - 06.2024
- Protected store from loss or theft by setting and enforcing clear security policies.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Managed team of Number cashiers and floor staff.
- Organized special events within the store to drive foot traffic and increase overall revenue potential.
- Analyzed operating and financial statements for profitability ratios.
- Increased store sales by implementing strategic marketing campaigns and promotional events.
- Assisted with hiring, training and mentoring new staff members
Skills
- Sales Leadership
- Vendor relationship development
- Staff Leadership
- People Management
- Store operations
- Strategic Planning
- Merchandise planning
- Leadership Development
- Store Opening and Closing
- Friendly and Positive
- Team Building and Leadership
- POS Systems
- Maximizing profitability
- Customer Service
- Store Merchandising
- Flexible Schedule
- Customer Relations
- Store displays
- Payroll Management
- Recruiting and Hiring
Timeline
Store Manager
Caputo's Fresh Market
06.2024 - 01.2025
Store Director
KD Market
07.2018 - 06.2024
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