Kacper Szot
Itasca,IL
Summary
Motivated individual with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Guest Service Associate
Buona Beef
06.2022 - Current
- Responded to guest inquiries to maximize guest satisfaction.
- Maintained a clean and welcoming lobby area to create a positive first impression for guests.
- Worked with POS system to place orders and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Golf Caddie
Medinah Country Club
05.2022 - 08.2022
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Optimized golfer accuracy by effectively reading greens for proper putting alignment and speed.
- Maintained smooth pace of play for golfers on course.
- Taught players and team members about game and performance strategies.
- Provided detailed yardage information for accurate club selection, resulting in improved golfer performance.
- Carried two bags of clubs for full 18-hole rounds of golf.
- Maintained pristine course conditions by repairing divots, raking bunkers, and tending the flagstick during rounds.
Education
High School Diploma -
Lake Park High School
Roselle05.2024
Skills
- Cleanliness and sanitation
- Food inspection
- Menu Memorization
- Cash Handling
- Professionalism and Discretion
- POS Systems
- Team Collaboration
- Customer Assistance
Languages
Polish
Native or Bilingual
Spanish
Professional Working
Timeline
Guest Service Associate
Buona Beef
06.2022 - Current
Golf Caddie
Medinah Country Club
05.2022 - 08.2022
High School Diploma -
Lake Park High School
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